Inovaware PRISM

Inovaware PRISM

Inovaware
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About

Enterprise subscription and billing automation. PRISM gives you unprecedented flexibility for your pricing and billing plans. We help you simplify, manage, and automate complex operations so you can innovate faster and scale smarter. PRISM lets you create the billing plans that work best for your business. This advanced flexibility means you’re always able to create the subscription experience that matters most to your subscribers. Get everything you need for your customer’s lifecycle under one powerful platform. We have the enterprise features you need in a version priced right whatever your size. PRISM handles all the operational management of your customers and their services. With access to accurate and up-to-date customer information, CSRs spend less time on service calls and less money on support costs. More efficiency means more customer satisfaction.

About

Automate your Route Sales, DSD, and Equipment Service Operations with Prism's End-to-End Route Accounting Software Platform. Streamline your distribution with the all-in-one desktop, web, and mobile software platform that increases sales and drives efficiency across all your day-to-day operations. Prism's mobile solution for route sales managers provides vital tools for faster and more accurate sales and deliveries. It includes invoicing tools that maximize sales and collections tools that prevent the building up of bad debt. Prism's mobile solution for pre-order entry equips sales reps to visit customers and take orders on the go. Prism's call center solutions enable office sales reps to increase sales, create product awareness, and provide superior customer service.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes and enterprises in need of a solution to improve their billing operations

Audience

Distributors and companies of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Overall route and service software works well. Logging into a remote desktop was not ideal. The original owners really cared about their clients.

Cons

  • Company is a mess, service is terrible, billing is terrible. Overall the culture of the company is really hard to deal with.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Inovaware
Founded: 1996
United States
www.inovaware.com

Company Information

Prism Visual Software
Founded: 1993
United States
www.prismvs.com

Alternatives

Alternatives

Aria

Aria

Aria Systems
Paddle

Paddle

Paddle Payments
BarcodeApps PRISM

BarcodeApps PRISM

BarcodeApps

Categories

Categories

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Not Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Not Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Not Supported
VoIP Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Inovaware PRISM and update features and information
Claim Inovaware PRISM and update features and information
Claim Prism Visual Software and update features and information
Claim Prism Visual Software and update features and information