Related Products
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About
Gone are the days when next-day delivery was a retailer's USP. This is now an expectation of consumers and you therefore need to differentiate to stand out from your competitors to generate true customer loyalty. Primis is integrated with all well-known carrier networks, as well as those lesser-known newly emerging carriers. Further carrier integrations can also be achieved. At Primis, we consider the post-purchase stage of an ecommerce purchase as critical to a brand's success as having an intuitive and visually appealing ecommerce site. If you do not get the post-purchase stage right, you will push your customers away, increase your wismo costs, and miss out on a chance to delight your customers.
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About
Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Users interested in a platform to increase interactions between the consumer and retailer
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Audience
Online retailers that ship products and want to improve the post-purchase experience for customers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPRIMIS
Founded: 2020
United Kingdom
primis.cx
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Company InformationRoute
Founded: 2018
United States
route.com/merchants/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Order Management Features
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
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Integrations
Magento
Shopify
WooCommerce
Amazon
AmmoReady
Appbrew
BigCommerce
Canal
Flip
Prive
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Integrations
Magento
Shopify
WooCommerce
Amazon
AmmoReady
Appbrew
BigCommerce
Canal
Flip
Prive
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