PEKO Rewards Hub

PEKO Rewards Hub

Hungry Bear Internet Pte. Ltd.
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About

PEKO is an AI-assisted loyalty and customer-retention platform for cafes, restaurants, billiard clubs, spas and salons. It lets venues reward customers for visits and purchases, collect receipt-based points without connecting a POS, and let groups join a loyalty program through a shared QR code. Operators can organize customer profiles and segments, issue vouchers, and automate birthday, win-back and rebooking campaigns with an AI-assisted campaign tool. Customers can use a browser-based member experience without installing an app; participating businesses may also offer branded native apps. PEKO includes customer messaging, visit and loyalty analytics, and tools for online ordering and direct customer engagement. It is designed to run alongside a venue's existing POS. Features and plan availability vary by market and subscription.

About

Launch or upgrade your digital loyalty program with our event-based white label loyalty solution. Configure the rules of your loyalty program in our reactor engine to instantly react to any kind of customer behaviour with any kind of result. With our out-of-the-box white label loyalty mobile app or microsite, your customers receive their rewards direct to their phones. Already have an app or website? Our SDK solution allows you to integrate loyalty into your existing system. Customers can redeem promo codes for rewards right in the app. Reach your customers directly with push notifications right to their device. Create multi-step achievements and challenges to increase engagement. Add content such as a menu, table booking or mobile ordering to the app. Our loyalty app is completely customized to your brand. Whether you need an end-to-end loyalty solution or just a powerful loyalty engine, we have a solution for you thanks to our modular API-first technology. Get in touch today!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Cafes, restaurants, billiard clubs, spas, nail and hair salons in Southeast Asia

Audience

Enterprise businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Free up to 300 members
Free up to 300 members. Standard plans are S$49/month per outlet in Singapore and RM99/month per outlet in Malaysia. The service advertises cancellation without a long-term contract; rates and billing options vary by market.
Free Version Supported
Free Trial Not Supported

Pricing

$2799 per feature per month
Please contact White Label Loyalty directly for pricing details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The team is always on hand to support, answer any questions you have, and flex with you to make the end result exactly what you want it to be. As it was a learning process for us as a business having never dealt with apps before, there were some elements we were uncertain of going into it, but WLL worked with us throughout to make changes, additions and improvements to get it to where it needed to be.
  • - Flexible, modular solution that fits my company's needs - API-first so easy to integrate - Good reporting and analytics available - Very professional and friendly team to work with - Technology get constant updates & improvements

Cons

  • Some elements of the back end can be confusing to use (for someone with no app/developer experience) however the team is always on hand to answer any queries, provide guides, or set things up for you so not an issue really.
  • - None, they are easy to do business with and helped to create a bespoke solution that works for my business.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Hungry Bear Internet Pte. Ltd.
Founded: 2024
Singapore
heypeko.com

Company Information

White Label Loyalty
Founded: 2015
United Kingdom
whitelabel-loyalty.com

Alternatives

No Alternatives

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Loyalty Management Supported

Categories

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Supported

Campaign Management Features

Channel Management Not Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Customer Advocacy Features

Advocate Management Supported
Campaign Management Supported
Communication Management Supported
Community Management Not Supported
Gamification Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Supported
Social Engagement Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Not Supported
Drip Campaigns Not Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Integrations

Awin Not Supported
BigCommerce Not Supported
Branch Not Supported
Braze Not Supported
Facebook Not Supported
Fidel Not Supported
Google Maps Not Supported
HubSpot CRM Not Supported
Instagram Not Supported
LinkedIn Not Supported
Mailchimp Not Supported
Salesforce Not Supported
Shopify Not Supported
Stripe Not Supported
Tableau Not Supported
Tillster Not Supported
X (Twitter) Not Supported
Yelp Not Supported
Zapier Not Supported
Zoho CRM Not Supported

Integrations

Awin Supported
BigCommerce Supported
Branch Supported
Braze Supported
Facebook Supported
Fidel Supported
Google Maps Supported
HubSpot CRM Supported
Instagram Supported
LinkedIn Supported
Mailchimp Supported
Salesforce Supported
Shopify Supported
Stripe Supported
Tableau Supported
Tillster Supported
X (Twitter) Supported
Yelp Supported
Zapier Supported
Zoho CRM Supported
Claim PEKO Rewards Hub and update features and information
Claim PEKO Rewards Hub and update features and information
Claim White Label Loyalty and update features and information
Claim White Label Loyalty and update features and information