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About

PCI Pal is cloud software for securing payments and sensitive information during customer interactions handled by contact centers, digital channels, and conversational AI. It lets customers enter payment details through keypad or speech capture and secure digital payment links, while helping agents avoid exposure to card data. The platform also supports customer authentication and protection of sensitive information across assisted and automated journeys. Organizations can connect it with existing communications and payment systems, so payment service providers continue processing transactions while PCI Pal helps protect the interaction. It is designed for businesses and public-sector organizations whose customer-facing teams collect payments or sensitive data by voice, chat, or other digital channels.

About

Zai is a financial technology company that simplifies complex payments through its API-powered platform, enabling businesses to create and manage end-to-end payment flows effortlessly. Customers can quickly pay online via all popular payment methods, while automated payouts ensure timely payments. The platform allows for the creation and customization of any payment flow to address specific business challenges. Zai offers bank-grade security with built-in fraud checks, scalability to grow with your business, and full PCI DSS compliance to avoid lengthy data security assessments. Processes are streamlined to free up valuable time for teams, with features like automatic matching, tracking, and reconciliation of payments using virtual accounts. The platform is flexible, offering both hosted and API integration options. Protect your business with bank-grade security and built-in fraud checks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and public-sector organizations with customer-facing teams that collect payments or handle sensitive information through contact centers, digital channels, or conversational AI.

Audience

Ecommerce platforms seeking a tool to streamline their payment processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

PCI Pal
Founded: 1999
United Kingdom
www.pcipal.com

Company Information

Zai
Founded: 2021
Australia
www.hellozai.com

Alternatives

Alternatives

Categories

Embedded Payments Supported
Payment Processing Supported
PCI Compliance Supported

Categories

Integrations

8x8 Contact Center Supported
Amazon Connect Supported
American Express Go Not Supported
AnyAPI Not Supported
Five9 Supported
Genesys Cloud CX Supported
Mastercard Payment Gateway Services Not Supported
NiCE CXone Mpower Supported
Talkdesk Supported
Visa Click to Pay Not Supported
Vonage Contact Center Supported
Zoom Contact Center Supported

Integrations

8x8 Contact Center Not Supported
Amazon Connect Not Supported
American Express Go Supported
AnyAPI Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
Mastercard Payment Gateway Services Supported
NiCE CXone Mpower Not Supported
Talkdesk Not Supported
Visa Click to Pay Supported
Vonage Contact Center Not Supported
Zoom Contact Center Not Supported
Claim PCI Pal and update features and information
Claim PCI Pal and update features and information
Claim Zai and update features and information
Claim Zai and update features and information