PBXware vs. Vonage Business Comparison


PBXware Bicom Systems	Vonage Business Vonage	+	+
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Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience SMBs, enterprises, call centers, and governments		Audience Small to medium sized businesses and large enterprises
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing $19.99/month/user Free Version Free Trial
Reviews/Ratings Overall 4.8 / 5 ease 4.9 / 5 features 4.7 / 5 design 4.6 / 5 support 4.9 / 5 Read all reviews		Reviews/Ratings Overall 3.3 / 5 ease 4.3 / 5 features 4.3 / 5 design 4.0 / 5 support 2.7 / 5 Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Bicom Systems Founded: 2003 bicomsystems.com		Company Information Vonage Founded: 2001 United States www.vonage.com
Alternatives Avaya IP Office Avaya		Alternatives RingCentral RingEX RingCentral
HoduPBX Hodusoft		Zadarma
Thirdlane		ULTATEL
3CX		Nextiva
2600Hz View All		MightyCall View All
Categories Business Phone Systems Business VoIP Call Center Cloud PBX PBX Telephony Unified Communications		Categories Business Phone Systems Business VoIP Call Center Cloud PBX SIP Trunk Telephony Toll Free 800 Number Unified Communications Vanity Phone Number
Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail		Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Show More Features SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers
Integrations Microsoft Dynamics 365 Salesforce Alexa for Business Botsplash Canopy Enlyft FUSION HubSpot CRM JobDiva Mozilla Firefox PhoneNumberGuy Quickwork Textline Trust Swiftly ValidSoft Vonage Communications APIs (Nexmo) Vonage SIP Trunking Zapier Zoho CRM Show More Integrations View All 9 Integrations		Integrations Microsoft Dynamics 365 Salesforce Alexa for Business Botsplash Canopy Enlyft FUSION HubSpot CRM JobDiva Mozilla Firefox PhoneNumberGuy Quickwork Textline Trust Swiftly ValidSoft Vonage Communications APIs (Nexmo) Vonage SIP Trunking Zapier Zoho CRM Show More Integrations View All 62 Integrations
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