Teltrac

Teltrac

Interpacific Data Management
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About

Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.

About

Teltrac 7th Generation UC Call Accounting: Fundamental Business Intelligence Teltrac G7 will enable you to reduce telecom call bills by delivering continuous reporting and analytics for all call activity in and out of your organization, external and internal. All call types and technologies are supported including PSTN, SIP, IP, UC and mobile. Reporting is real time up to the last call, and current and historical reports, dashboards and analytics are immediately available at all times. Over-spending and waste can be quickly detected, carrier bills verified down to individual call level, over-billing detected, traffic measured on all circuits. Detect abuse, charge personal call costs to cost centres or back to individual staff members, increase productivity & efficiency with an array of staff performance KPI’s and metrics. Deployable globally Cloud hosted or on a choice of server platforms, Teltrac supports all UC / PBX / IPT from all vendors, in any location globally

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need a call accounting solution

Audience

Finance, Insurance, Manufacturing, Services, Logistics, Government, Hospitality, Healthcare

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version Not Supported
Free Trial Supported

Pricing

Capex or Subscription
Send us a message to quote a package
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Automated reports that are sent via email. This is a very good feature which lessen repeated workload.

Cons

  • Cost. The software and licenses are not that budget friendly.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

PBXDom
Founded: 2013
United States
www.pbxdom.com

Company Information

Interpacific Data Management
Founded: 1987
Asia Pacific - Products and services deployed globally
www.teltrac.com

Alternatives

Calltrak

Calltrak

Theodore Software Consultants

Alternatives

Teltrac

Teltrac

Interpacific Data Management
Call Accounting Mate

Call Accounting Mate

Callaccounting.ws
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
BillingFinity

BillingFinity

Tele-Finity
Shadow CMS

Shadow CMS

Resource Software International
WinCall

WinCall

TeleManagement Technologies

Categories

Call Accounting Supported

Categories

Call Accounting Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Integrations

3CX Supported
Agile CRM Supported
Airtable Supported
Amazon S3 Supported
Asana Supported
Asterisk Supported
Avaya Aura Supported
Avaya Experience Platform Supported
Dropbox Supported
Google Drive Supported
Google Tasks Supported
HubSpot Customer Platform Supported
Kayako Supported
MiContact Center Business Supported
Microsoft Dynamics 365 Supported
OnePageCRM Supported
Sugar Sell Supported
Trello Supported
Vtiger CRM Supported
Zapier Supported

Integrations

3CX Not Supported
Agile CRM Not Supported
Airtable Not Supported
Amazon S3 Not Supported
Asana Not Supported
Asterisk Not Supported
Avaya Aura Not Supported
Avaya Experience Platform Not Supported
Dropbox Not Supported
Google Drive Not Supported
Google Tasks Not Supported
HubSpot Customer Platform Not Supported
Kayako Not Supported
MiContact Center Business Not Supported
Microsoft Dynamics 365 Not Supported
OnePageCRM Not Supported
Sugar Sell Not Supported
Trello Not Supported
Vtiger CRM Not Supported
Zapier Not Supported
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