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About

Discover the tool your team needs get their jobs done, with less people involved, in less time. Imagine not having to ask twice to get things done. Broken facilities, equipment, and systems hurt sales and frustrate customers and employees alike. OwlOps immediately notifies the right person and tracks the task, expediting the process and making sure nothing gets lost or forgotten. Keeping track of and filing all the Health and Safety checklists, inspection/audit forms, etc. can be a full-time job, not to mention the panic when an auditor or inspector comes knocking. Imagine having access to everything right from your smartphone. With many apps once you've signed up, you're on your own—but we're here to help. Whether updating your restaurant alignment, adding users and vendors, or setting up your first schedule or checklist, you can rely on us to keep your system working for you.

About

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Facility Management solution for restaurants

Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Owl Ops
Founded: 2013
Canada
www.owlops.com

Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io

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Categories

Categories

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Not Supported

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Management Supported
Job Costing Not Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Not Supported
Routing Not Supported
Scheduling Supported
Work Order Management Not Supported

CMMS Features

Asset Tracking Supported
Calibration Management Not Supported
Inventory Control Not Supported
Key & Lock Management Not Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Not Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Not Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Not Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Not Supported
Work Order Management Not Supported

Fixed Asset Management Features

Asset Budgeting Not Supported
Asset Lifecycle Management Not Supported
Audit Trail Not Supported
Barcoding / RFID Supported
Depreciation Management Not Supported
Disposal Management Not Supported
Document Management Not Supported
Inventory Tracking Not Supported
Tax Management Not Supported

Franchise Management Features

Appointment Scheduling Not Supported
Automatic Re-ordering Not Supported
Commission Management Not Supported
Construction Tracker Supported
Contract Management & Signature Not Supported
CRM Not Supported
Franchise Intranet Not Supported
Job Scheduling Not Supported
LMS / Training Not Supported
Marketing Not Supported
Onboarding Not Supported
Online Store Not Supported
Reputation Management Not Supported
Website Manager Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Control Not Supported
Job Management Not Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Integrations

Active Directory Not Supported

Integrations

Active Directory Supported
Claim Owl Ops and update features and information
Claim Owl Ops and update features and information
Claim SnapSupport and update features and information
Claim SnapSupport and update features and information