OvebotAWeb Design SRL
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Related Products
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Ovebot:
About
Ovebot is an AI sales and customer support assistant for online stores. Embedded as a chat widget, it answers questions using a store's product catalog, website pages and policies; recommends products based on shopper intent and cart contents; and can add items to the store's cart. On supported commerce platforms, it can provide live stock and price details, order status and tracking, and handle eligible requests to cancel or change orders. The agent can collect and qualify leads, transfer conversations to a human, and report on conversations, viewed products, carts and sales attributed to chats. Merchants configure the assistant, knowledge sources, language and working hours in a web dashboard. Ovebot connects through plugins for WooCommerce, WordPress, PrestaShop, OpenCart and Magento, or a script snippet for other websites. It also supports lead generation for clinics, agencies, real estate and SaaS.
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Smartsupp:
About
Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites.
See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording.
Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today.
Key features:
Customizable chat box
Customer satisfaction rating
Automatic messages
Mobile apps
Shortcuts (canned responses)
Detailed statistics
Integrations with e-commerce platforms
Visitor recording (session replay)
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Ovebot:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Smartsupp:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Ovebot:
Audience
Online store owners, e-commerce managers and D2C brands looking to automate pre-sales questions, product recommendations and order support.
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Smartsupp:
Audience
Websites who want to start a personal conversation with their visitors.
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Ovebot:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Smartsupp:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Ovebot:
API
Offers API
Not Supported
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Smartsupp:
API
Offers API
Not Supported
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Ovebot:
Screenshots and Videos |
Smartsupp:
Screenshots and Videos |
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Ovebot:
Pricing
€29/month
The Starter plan is €29/month, including VAT. It includes up to 1,000 AI messages per month, one agent, one human-agent seat, and a catalog of up to 2,000 products.
Free Version
Not Supported
Free Trial
Supported
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Smartsupp:
Pricing
$0.01/month/user
Packages:
FREE forever STANDARD (10 EUR / month) PRO (25 EUR / month)
Free Version
Supported
Free Trial
Not Supported
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Ovebot:
Reviews/
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Smartsupp:
Reviews/
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Ovebot:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Smartsupp:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Ovebot:
Company InformationAWeb Design SRL
Founded: 2016
Romania
ovebot.ai/en
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Smartsupp:
Company InformationSmartsupp
Founded: 2013
Czech Republic
www.smartsupp.com
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Ovebot:
Alternatives |
Smartsupp:
Alternatives |
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Ovebot:
Categories |
Smartsupp:
Categories |
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Smartsupp:
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Ovebot:
Integrations
WordPress
Supported
CS-Cart Multi-Vendor
Not Supported
CS-Cart Store Builder
Not Supported
Google Analytics
Not Supported
Jimdo
Not Supported
Lightspeed Retail
Not Supported
Magento
Supported
OpenCart
Supported
PrestaShop
Supported
Shopify
Not Supported
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Smartsupp:
Integrations
WordPress
Supported
CS-Cart Multi-Vendor
Supported
CS-Cart Store Builder
Supported
Google Analytics
Supported
Jimdo
Supported
Lightspeed Retail
Supported
Magento
Not Supported
OpenCart
Not Supported
PrestaShop
Not Supported
Shopify
Supported
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Ovebot:
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Smartsupp:
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