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BetterCommerce
BetterCommerce is a revolutionary commerce stack that redefines mid-market commerce with its advanced and flexible APIs. With a suite of composable modules, including Product Information Management (PIM), eCommerce, Content Management System (CMS), Order Management System (OMS), Analytics, and Customer Engagement (Engage), BetterCommerce provides end-to-end ecommerce solutions that empower hyper-scaling brands to thrive in a highly competitive market.
Our API-first approach allows seamless integration with your current tech stack, eliminating the need for complex third-party integrations. Whether you choose to implement individual modules or leverage the entire stack, BetterCommerce adapts to your unique business needs.
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Commerce Layer
Commerce Layer is a composable ecommerce platform with native multi-market capability. Our services power enterprise-grade ecommerce to any frontend - websites, mobile apps, IoT devices, voice-activated assistants, or any JAMstack architecture. Our developer-first approach underlines the wide range of developer tools - from our high-performance APIs to our micro frontend applications that operate from the client-side - making things easier for developers building composable commerce stores.
Build unique, blazing fast ecommerce websites without worrying about servers and security. Use Jekyll, Next.js, Hugo, Gatsby, Nuxt.js or any of the 200+ available SSGs to build a static website. Give your content editors a best of breed headless CMS like Contentful, DatoCMS, Prismic, GraphCMS, Forestry, or any of the 100+ options that you can choose from. Seamlessy integrate prices, inventory, checkout, and customer accounts through the API.
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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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Social Intents
Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use.
Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed.
Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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Rierino
Rierino is a next-generation technology developer that leverages low-code/no-code, composable commerce, and embedded intelligence capabilities to allow organizations to rapidly and easily shape their technology.
Rierino Commerce platform is a smart headless backend for high-growth commerce designed to support infinite flexibility & scale. With various modules such as product information management (PIM), pricing & promos, search, content (CMS), and journey management, it has a highly extensible structure allowing users to easily add or customize modules through simple configurations.
Rierino Core is a smart microservice development platform for digital enterprises targeting the rapid creation of custom solutions. From retail to finance, insurance, telecoms, and government entities, it enables various sectors to accelerate time to innovation across different domains.
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Twilio Messaging
Build seamless conversations over preferred channels using trusted, reliable messaging solutions with Twilio MessagingX. Easily add and integrate channels to match your customers’ preferences—without needing custom code or rebuilt architecture.
Twilio is trusted to send and receive over 130 billion messages a year. Engage customers around the world with a platform that can send messages to over 180 countries, on infrastructure that’s optimized for reliable global delivery at scale. We support SMS, MMS, WhatsApp, chat, Facebook Business Messenger, and Google's Business Messages, all in one platform, to integrate communications at critical touchpoints of your customer journey.
Twilio’s APIs make sending and receiving messages across channels easy. Find the documentation, sample code, and developer tools you need to build exactly what you want, fast. We’ll handle the complexity of mobile carriers and global regulations, so you can focus on building.
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BytePlus Recommend
Product recommendations tailored to your customers' preferences in a fully-managed service. BytePlus Recommend draws from our expertise in machine learning to offer dynamic and targeted recommendations. Our industry-leading team has a track record of delivering recommendations for some of the world’s most popular platforms. You can learn from the data of your users to engage them better, and provide personalized suggestions based on granular customer behavior. BytePlus Recommend is easy to use — leveraging your existing infrastructure as well as automating the machine learning workflow. BytePlus Recommend leverages our research in machine learning to deliver personalized recommendations tailored to your audience’s preferences. Our experienced and talented algorithm team provides customized strategies that adapt to evolving business needs and goals. Our pricing is based on results from A/B testing. Optimization goals are determined based on business demands.
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ReverseLogix
ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job.
Initiate Returns:
• Set up a self-service returns portal integrated with your current systems.
• Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations.
Process Returns:
• Set up standardized warehouse workflows to maximize recovery.
• ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product
Repair Returns:
• Set up guided workflows to identify and fix repairable products.
• ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
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Return Prime
Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards.
The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.
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Attentive
Send messages your customers want to read (and act on).
Attentive’s AI-powered SMS & email platform helps retail enterprises to e-commerce entrepreneurs engage customers and drive billions in revenue.
We'll help you target the right audience and measure your most important metrics to optimize your marketing program. And with over 100 flexible integrations, you can seamlessly connect to the rest of your marketing stack.
We partner with industry innovators in retail & e-comm, food & beverage, and media & entertainment.
Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. Learn more about our free 30-day trial.
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