OutcomeWatchMoeZee Shop
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TicketlineBodanius
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About
OutcomeWatch is a Shopify app that checks whether order automations produced the expected result and flags failures. Shopify Flow or another app can report success while an order is still wrong, such as a missing VIP tag or fulfillment hold. Merchants choose an order event, including order creation, payment, cancellation or a fulfillment change, define an expected outcome such as a tag or financial or fulfillment status, and set a grace period. After the deadline, OutcomeWatch rechecks the order's actual Shopify state and logs an incident showing what was expected and what Shopify reported. Paid plans send an email for each new incident. The app is read-only: it reports missing outcomes and does not change store data. The Free plan includes one watchdog and 100 checks per month; Starter includes up to 10 watchdogs, email alerts and 30-day incident history, with a 7-day free trial.
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About
Ticketline is a Shopify support ticketing app for merchants who want to manage customer service requests alongside order information. Customers can open tickets from their Shopify customer account or order status page, and each ticket is linked to the relevant order with its items, date, total, and attachments. Store staff can review, assign, reply to, and update tickets from a dashboard in Shopify admin, while email notifications keep customers informed as tickets progress. Plans include monthly ticket allowances, team-member seats, email notifications, and file attachments, with higher tiers adding custom ticket statuses and fields. Ticketline is designed for asynchronous support rather than live chat, giving Shopify merchants a way to organize order-related questions and follow each conversation from submission through resolution.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify merchants who use Flow, apps or manual rules to tag orders, place holds or process cancellations
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Audience
Shopify merchants and their customer-support teams handling order-related customer requests.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$19/month
Free plan: 1 watchdog and 100 checks per month. Starter: $19 per month, with 10 watchdogs, email alerts, and 30-day incident history; includes a 7-day free trial.
Free Version
Supported
Free Trial
Supported
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Pricing
$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMoeZee Shop
Egypt
apps.shopify.com/outcomewatch
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Company InformationBodanius
Founded: 2021
United States
ticketline.app/en/
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