OurProperty

OurProperty

OurProperty.com.au
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About

OurProperty automates all the repetitive tasks. A cloud-based platform that lets you automate your business, increase work efficiency, reduce stress, and improve communication. Learn about our features. Maintenance Inspections. Arrears. Tenant Acquisition. Payments Leases. Compliance. There's an App for that. OurProperty incorporates the needs of property managers, landlords, tenants and tradies into one easy-to-use system with four individual portals. OurProperty for Agencies. OurProperty combines an online platform for desktop and laptop use, with a state-of-the-art PM Inspect app for completing inspections, maintenance requests and accessing all your contacts on the go. OurProperty for Tenants. OurTenant is an all-in-one app for tenants to manage their tenancy, lodge requests, submit photos, pay their rent, view their lease, contact their property manager and more. A smart system for smart maintenance managing. OurProperty engages with the tenant, landlord and tradie to allow

About

Rentec is a robust cloud-based Property Management system designed to give private owners or realty managing organizations and tenants an all-in-one platform that takes care of Billing & Invoicing, Credit Checks, Late Fee Calculation, and Rent Tracking. Using the Tenant portal, users can send messages, request receipts, pay rent, and submit maintenance requests. While the Owner portal provides an in-depth look of Expense, Insurance, and Vacancy Tracking, as well as management for Leases, Tax, Tenant Database, and Website updates.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Real estate agents looking for a state-of-the-art PM Inspect app for completing inspections, maintenance requests and accessing contacts on the go

Audience

A definite all-in-one solution for property managers maintaining up to 5000 properties, or private landlords, and self-managed HOAs.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$35.00/month
Tiered pricing starting at just $35/mth for 10 units or less.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • There is nothing this app does that wouldn't be done better with email and EFT. I wouldn't recommend anyone use this app as a tenant, and as a property manager this app engages in unlawful conduct on REA's behalf that will risk infringement action by Consumer Affairs. Just don't use it.
  • Provide a way for people to pay by credit card with more debt and high service fees charge.not user friendly as tenant. it was not simply. agent also not use the function for it. just empty , but they tried to use the system to charge high fees.
  • Nothing, zero, nothing , have nothing positive, just money grubbing con artists putting tenants last.

Cons

  • The app attempts to force tenants to pay illegal fees by not providing a fee-free method of payment which is against residential tenancy law in Victoria The app makes direct EFT payment difficult by changing the details every month The app emailed my references 3 times in a row The app had a bug where the property manager couldn't view my supporting documents for the application This business makes its money through unlawful rent fees and selling tenant personal data to promotional partners, under the guise of a "rewards programme" for taking fees they are unlawfully taking
  • High charge for tenant, not easy to use tools. more than 2% for credit card surcharge fees. not friendly to use. i do not recommended this product to others. lots of bugs as well.
  • Formerly, I paid my rent via transfer from my bank app to agents account, the agent received it within 24 hours, now, I have to transfer to a wallet, wait for the money to appear, it took 3 days and then , I have to transfer from said wallet to agent, so, instead of rent payments taking 24 hours, they now take 4 days.

Pros & Cons from Real Users

Pros

  • Rentec Direct's accounting dashboard was pretty neat. Even though there were some glitches, & hiccups but nothing that their support can't handle. Really neat.
  • Rentec Direct's accounting dashboard was pretty neat. Even though there were some glitches, & hiccups but nothing that their support can't handle. Really neat.
  • This program makes my rental properties needs organized. I love the Tenant and owner portals and online payment options. I love how I can list properties for rent right through the program. I also love how I can get help 24/7 at no cost.
  • It gives you most of what you need, without the large cost of other online cloud based software. I found the software easy to use, but I have previous experience with this type of program, they all have their quirks. Reports are easy to configure, by date and property.

Cons

  • There were some occasional glitches, nothing biggy but it can delete the entries and it can be cumbersome.
  • There were some occasional glitches, nothing big but it can delete the entries and it can be cumbersome.
  • I wish that I could separate the tenants by properties on the tenant page, I do not like how it blends all of them together.
  • The tax information could be better, again for the price it is fine. I do wish when you needed a report the information didn't have to be put in each time. Also wish when you put in an expense from a previous month the program would stay in the month you were in, not go to the current date.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

OurProperty.com.au
Australia
www.ourproperty.com.au

Company Information

Rentec Direct
Founded: 2008
United States
www.rentecdirect.com

Alternatives

Alternatives

Rent Manager

Rent Manager

London Computer Systems
Smartz Eaze

Smartz Eaze

Smartz

Categories

Categories

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

HOA Features

Calendar Management Not Supported
Committee Management Not Supported
Document Management Supported
Event Management Not Supported
Member Communities Not Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Not Supported
Sublease Management Supported
Tenant Database Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Not Supported
Vacancy Tracking Supported
Website Management Supported

Integrations

CSG Forte Not Supported
Dropbox Sign Not Supported
Plaid Not Supported
QuickBooks Online Not Supported
zInspector Not Supported

Integrations

CSG Forte Supported
Dropbox Sign Supported
Plaid Supported
QuickBooks Online Supported
zInspector Supported
Claim OurProperty and update features and information
Claim OurProperty and update features and information
Claim Rentec Direct and update features and information
Claim Rentec Direct and update features and information