OurPeople

OurPeople

OurPeople, Inc.
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About

OurPeople is a communication and engagement platform designed specifically for organizations with frontline, deskless, and dispersed employees who are often the hardest to reach with traditional workplace tools. Unlike email or chat apps that quickly become cluttered and inaccessible, OurPeople provides a secure, mobile-first hub where managers and team members can connect in real time. Companies use OurPeople to deliver announcements, send two-way messages via SMS or in-app, collect feedback through forms and surveys, and share essential documents or checklists all in one place. This approach eliminates the need for multiple disconnected systems and ensures every employee, regardless of location or access to a desk, stays informed and engaged. The platform also integrates with leading HR systems to automatically sync staff information, reducing manual work and preventing errors when employees join, leave, or change roles.

About

Pronto is a communication hub created for the everyday user. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Not everyone is comfortable with new technology. At pronto, we’re looking out for frontline workers and designed Pronto to be the most frictionless, easy-to-use communication product on the market. Most of today’s workforce either doesn’t work at a desk, or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and Enterprises who need to communicate with their Frontline Teams

Audience

Organizations of all sizes that want a seamless communications tool

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1 per user per month
Pricing is based on the minimum number of users paid annually for OurPeople. Please get in touch for the best pricing to fit your business.
Free Version
Free Trial

Pricing

$3 per month/user
Chat Only Option
Unlimited file storage
Instant chat translation
Enterprise security
Basic Support

Upgrades available if more features are needed
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.2 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like that it is easy to get an overall view of what studios need coverage. And that it eliminates the manager having to find coverage. This way it gives all employees a chance to respond. You can also see who covers the most and for who.!
  • The app delivers really simple bite sizes Cards that are way faster for my team to read in the store. I can easily share my schedule, Chat with my team, and even train them on upcoming POP changes.
  • OurPeople has a simple, clear, and fun platform. They make it extremely intuitive and are always updating their features. They stay consistent, relevant, and have excellent customer service!
  • Chats in groups or one on one. Broadcast announcements to teams or company-wide surveys and feedback from your team quickly.
  • The system is user friendly and easy to learn and navigate. Product support is very responsive and open to suggestions. Set up for employees is extremely easy.

Cons

  • I didn't know you could keep the toggle on so that it allows you to automatically approve the shift.
  • I wish I could customize the app a bit more, my logos and color is great but I would like to add a custom wallpaper maybe? Otherwise, that is really a minor issue
  • I wish they had a few more features, but they are always updating, so they continue to grow.
  • Occasional bugs. Can search for specific conversations in the chat feature.
  • If the app needs to be reinstalled on a device it resends all previously received broadcasts. I wish there was a bit more administrative functionality when an admin used the app.

Pros & Cons from Real Users

Pros

  • Our team loves Pronto! Its been great to have one place where everyone has contact with each other - which eliminates the need to constantly distribute updated phone number lists, etc. The ability to create specific groups is also convenient for various departments and group discussions that don't need to involve the entire company. My team loves the GIF and emoji's - keeps conversations fun!
  • Super easy to communicate with teams and company wide. There's tons of features which make communication easy whether it’s a meeting or sharing docs.
  • Fantastic sales engagement. We were coming from a place where our sales leaders were trying to broadcast messages widely and still control the interaction (i.e. who can DM who). We had a mixture of sms based systems that did not provide great transparency into who was participating.
  • We love the ease of use, everything is very self-explanatory, no need for training. Also the ability to create many groups, see who has read the messages, share files, etc. All of Pronto is amazing!

Cons

  • The only thing we don't like is that incoming or new employees, can't see announcements that were posted previously. We love the announcements features but wish there was maybe a "bulletin" where permanent announcements can be viewed for all time and eternity by anyone no matter when they join our company.
  • Some of the features like video chat don’t function well when you exceed a certain number of users.
  • They come from an educational background, so we had to show them the sales use cases. They picked it quickly.
  • My ONE complaint is that it doesn’t hide the text of my chats when the notification pops up on my screen. If I am sharing my screen with someone and someone else sends me something sensitive, everyone gets to read that message.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OurPeople, Inc.
Founded: 2015
United States
www.ourpeople.com

Company Information

Pronto
Founded: 2016
United States
pronto.io

Alternatives

Alternatives

Ntranet

Ntranet

Ncontracts
Slack

Slack

Salesforce
Pronto Xi

Pronto Xi

Pronto Software

Categories

Categories

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Student Engagement Platform Features

Communication Tools
Community Management
Event Calendar
Higher Education
Interactive Learning
K-12
Location Tracking
Mobile App
Orientation Management
Polls / Voting
Safety Management
Student Group Management

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Integrations

7shifts
Blackboard Learn
Dayforce
Dropbox
FreightExchange
Google Drive
HR Cloud
LCAB
Microsoft OneDrive
Moodle
Oracle Fusion Cloud HCM
Paylocity
Sage HR
Sage People
Stax
TSM
UKG Pro
iCloud
isolved

Integrations

7shifts
Blackboard Learn
Dayforce
Dropbox
FreightExchange
Google Drive
HR Cloud
LCAB
Microsoft OneDrive
Moodle
Oracle Fusion Cloud HCM
Paylocity
Sage HR
Sage People
Stax
TSM
UKG Pro
iCloud
isolved
Claim OurPeople and update features and information
Claim OurPeople and update features and information
Claim Pronto and update features and information
Claim Pronto and update features and information