Oreka TR

Oreka TR

OrecX
RedFlag

RedFlag

Pocketstop
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About

OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe. Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track.

About

Empower Your Team with RedFlag by Pocketstop RedFlag is a powerful yet intuitive emergency mass notification system that keeps your organization informed and connected when it matters most. Whether you're a small business or a large enterprise, RedFlag's multi-channel platform ensures real-time alerts and critical updates are delivered swiftly and reliably to every team member. With RedFlag, you can monitor ongoing situations with clarity, coordinate responses with precision, and make data-driven decisions that protect your people and assets. Experience peace of mind knowing that RedFlag has you covered when emergencies strike.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact centers, enterprises, service providers, cloud service providers, and financial services organizations

Audience

Companies of all sizes interested in simplifying internal crisis/emergency communications.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$250 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OrecX
Founded: 2006
United States
www.orecx.com

Company Information

Pocketstop
Founded: 2006
United States
pocketstop.com/products/redflag/

Alternatives

Alternatives

Regroup Mass Notification

Regroup Mass Notification

Regroup Mass Notification
Tollring

Tollring

Amity Solutions

Categories

Categories

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Speech Analytics Features

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Emergency Notification Features

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Integrations

ADP Workforce Now
Amazon Connect
ClearPass
FreePBX
KANDY
LiveVox
MiVoice Business
Microsoft Azure
Microsoft Entra ID
Microsoft Excel
Microsoft Teams
NEC ProgrammableFlow
NetFortris Comm-unity
Q-Suite
Topbox
UKG Pro
VICIdial
Zultys ZAC

Integrations

ADP Workforce Now
Amazon Connect
ClearPass
FreePBX
KANDY
LiveVox
MiVoice Business
Microsoft Azure
Microsoft Entra ID
Microsoft Excel
Microsoft Teams
NEC ProgrammableFlow
NetFortris Comm-unity
Q-Suite
Topbox
UKG Pro
VICIdial
Zultys ZAC
Claim Oreka TR and update features and information
Claim Oreka TR and update features and information