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About

Orderry is a SaaS solution designed specifically for service business and repair shops. It helps streamline and automate common operations, such as Jobs & Repair Processing, CRM, Inventory Management, Barcode Labelling, Finance, Reporting, Analytics, etc. Orderry Mobile App for Technicians is a handy tool for Jobs Processing on the go. It helps track all the changes, as well as view attached photos/files, added works/services/materials, received payments, and comments from employees. Orderry provides an all-in-one feature suite tailored individually to the needs of Computer, Cell Phone and Gadget Repair Shops, Power Tool Maintenence, Home Appliance Service Centers, Auto Repair Shops & Detailers, Field Services & Contractors, and more.

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Repair shops, field service businesses

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39.00/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Orderry
Founded: 2014
United Kingdom
orderry.com

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Alternatives

BytePhase

BytePhase

BytePhase Technologies Pvt Ltd

Alternatives

KUKUI

KUKUI

Kukui
Digital Wrench

Digital Wrench

VMT Software
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Categories

Appliance Repair Supported
Auto Detailing Supported
Auto Repair Supported
Heavy-Duty Repair Supported
HVAC Supported
Order Management Supported
Repair Shop Supported
Snow Removal Supported
Work Order Supported

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Supported

Jewelry Store Management Features

Appraisal Management Not Supported
Commission Management Supported
Consignments Not Supported
Customer Purchase History Supported
Jewelry Design Not Supported
Marketing Management Not Supported
Multi-Store Management Supported
Pricing Management Supported
Repair Tracking Supported
Supplier Management Supported
Wholesaler Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
BulkSMS.com Supported
Edge Not Supported
Epicor Integrated Service Estimator Not Supported
Facebook Messenger Supported
Gmail Supported
Instagram Supported
Make Supported
PartsTech Not Supported
QuickBooks Online Advanced Not Supported
Shopify Supported
Stripe Supported
SumUp Supported
Twilio Supported
WhatsApp Supported
WooCommerce Supported
Xero Supported
Zadarma Supported
Zapier Supported

Integrations

QuickBooks Online Supported
BulkSMS.com Not Supported
Edge Supported
Epicor Integrated Service Estimator Supported
Facebook Messenger Not Supported
Gmail Not Supported
Instagram Not Supported
Make Not Supported
PartsTech Supported
QuickBooks Online Advanced Supported
Shopify Not Supported
Stripe Not Supported
SumUp Not Supported
Twilio Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Xero Not Supported
Zadarma Not Supported
Zapier Not Supported
Claim Orderry and update features and information
Claim Orderry and update features and information
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information