Ticketline

Ticketline

Bodanius
+
+

Related Products

  • Descartes Sellercloud
    105 Ratings
    Visit Website
  • AgeChecker.Net
    3 Ratings
    Visit Website
  • AIMS360 Apparel Software
    95 Ratings
    Visit Website
  • Sutton
    39 Ratings
    Visit Website
  • Vibe Retail
    93 Ratings
    Visit Website
  • Boostero
    64 Ratings
    Visit Website
  • MikMak
    85 Ratings
    Visit Website
  • Advantage
    37 Ratings
    Visit Website
  • Flowlens
    40 Ratings
    Visit Website
  • cside
    37 Ratings
    Visit Website

About

OrderRules is a Shopify app designed to help merchants prevent overselling by automatically enforcing order limits, store hours, and customer purchase restrictions at checkout. The platform allows businesses to set daily, weekly, or monthly order caps while automatically pausing checkout once capacity is reached. OrderRules also supports automated business hours, per-product limits, collection limits, and per-customer purchase controls to help merchants manage fulfillment more efficiently. Built on Shopify Functions, the app validates orders directly inside Shopify’s checkout engine for fast and reliable enforcement without requiring custom code. The platform includes analytics dashboards, email notifications, and historical reporting to help businesses monitor capacity usage and optimize operations. By automating checkout restrictions and fulfillment controls, OrderRules helps Shopify merchants reduce refunds, prevent overbooking, and run more predictable operations.

About

Ticketline is a Shopify support ticketing app for merchants who want to manage customer service requests alongside order information. Customers can open tickets from their Shopify customer account or order status page, and each ticket is linked to the relevant order with its items, date, total, and attachments. Store staff can review, assign, reply to, and update tickets from a dashboard in Shopify admin, while email notifications keep customers informed as tickets progress. Plans include monthly ticket allowances, team-member seats, email notifications, and file attachments, with higher tiers adding custom ticket statuses and fields. Ticketline is designed for asynchronous support rather than live chat, giving Shopify merchants a way to organize order-related questions and follow each conversation from submission through resolution.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants, bakeries, restaurants, florists, handmade product sellers, meal prep companies, limited-drop retailers, and businesses needing automated order limits and fulfillment capacity management

Audience

Shopify merchants and their customer-support teams handling order-related customer requests.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$0
Free Version Not Supported
Free Trial Supported

Pricing

$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

eFoli
Founded: 2013
Bangladesh
www.orderrules.com

Company Information

Bodanius
Founded: 2021
United States
ticketline.app/en/

Alternatives

Alternatives

Dealeasy

Dealeasy

Logbase
Awesome Support

Awesome Support

Structured Markets Group

Categories

eCommerce Tools Supported

Categories

Help Desk Supported

Integrations

Shopify Supported

Integrations

Shopify Supported
Claim OrderRules and update features and information
Claim OrderRules and update features and information
Claim Ticketline and update features and information
Claim Ticketline and update features and information