Simple Chat

Simple Chat

SA Inc.
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About

OrderRules is a Shopify app designed to help merchants prevent overselling by automatically enforcing order limits, store hours, and customer purchase restrictions at checkout. The platform allows businesses to set daily, weekly, or monthly order caps while automatically pausing checkout once capacity is reached. OrderRules also supports automated business hours, per-product limits, collection limits, and per-customer purchase controls to help merchants manage fulfillment more efficiently. Built on Shopify Functions, the app validates orders directly inside Shopify’s checkout engine for fast and reliable enforcement without requiring custom code. The platform includes analytics dashboards, email notifications, and historical reporting to help businesses monitor capacity usage and optimize operations. By automating checkout restrictions and fulfillment controls, OrderRules helps Shopify merchants reduce refunds, prevent overbooking, and run more predictable operations.

About

Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved. Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context. Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants, bakeries, restaurants, florists, handmade product sellers, meal prep companies, limited-drop retailers, and businesses needing automated order limits and fulfillment capacity management

Audience

Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$0
Free Version Not Supported
Free Trial Supported

Pricing

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

eFoli
Founded: 2013
Bangladesh
www.orderrules.com

Company Information

SA Inc.
Founded: 2017
Canada
simple-chat.com

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Categories

eCommerce Tools Supported

Categories

Help Desk Supported

Integrations

Shopify Supported
ShipHero Not Supported
Shopify Flow Not Supported
Slack Not Supported

Integrations

Shopify Supported
ShipHero Supported
Shopify Flow Supported
Slack Supported
Claim OrderRules and update features and information
Claim OrderRules and update features and information
Claim Simple Chat and update features and information
Claim Simple Chat and update features and information