Orca

Orca

Orca by Cortez Labs
Serpent

Serpent

Tekunda
+
+

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About

Orca is a 100% native Salesforce application built to enable your sales, marketing, and customer success teams to efficiently manage and engage your best advocates directly in Salesforce. We work to balance the capabilities of Salesforce with the end-user experience to deliver a powerful yet mindful advocacy application. Orca opens the door for companies and users to leverage existing relationships and data to accelerate business growth. Orca helps existing champion customers, improve deal momentum & minimize sales cycle, and track analytics on reference while reducing advocate fatigue. Orca is a groundbreaking multi-feature tool that helps teams increase revenue, customer success teams retain clients, and marketing teams to track advocacy impact/influence on the company. Our user-friendly and 100% Salesforce native interface promotes quick adoption and implementation for new customers as well as a streamlined workflow that aligns with a traditional sales cycle.

About

Serpent is a Salesforce DevOps platform that removes bottlenecks and accelerates release cycles for Salesforce teams. Its task-based workflow gives a simple, visual interface that needs no Git expertise, so teams can plan, track and deploy features and fixes confidently. Org management is streamlined with instant access to scratch orgs, sandboxes and production environments. Serpent automates deployments of metadata and data in one flow, removing the need for complex scripts or command line tools, and includes built-in version control, audit trails and rollback. It also runs a native MCP server, so AI clients such as Claude and Cursor can plan deploys and open pull requests. Used by 60+ Salesforce teams. Serpent is built by Tekunda (tekunda.com), a Salesforce consulting, ISV and PDO partner that runs Serpent on its own client engagements.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales, Marketing and Customer Success teams interested in a customer advocacy solution to drive revenue and better support their customers

Audience

Salesforce development teams, release managers, and administrators seeking a user-friendly, scalable DevOps platform to automate deployments, improve collaboration, and accelerate Salesforce release cycles

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$10,000 Annually
Pricing starts at $10,000 per year for unlimited users and unlimited features.
Free Version
Free Trial

Pricing

$699/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • One-click deployments with rollback options, Supports both scratch orgs and persistent orgs (sandboxes, production), affordable prices
  • Serpent has fundamentally improved the way our Salesforce team handles releases. Before Serpent, we were stuck in a cycle of manual deployments, unpredictable change sets, and fragmented tools. Since adopting Serpent, we’ve standardised our release process using its GitFlow-native interface, allowing developers and admins to collaborate in a much cleaner, more scalable way. We especially appreciate the task-based workflow — it creates a shared source of truth between product, dev, and QA. Features like one-click deploys, rollback, sandbox pooling, and metadata + data deployments have saved us hours each week. The UI is clean and intuitive, even for non-developers on our team. Having Git metadata linked to builds, and visual build timelines, gives us full transparency across environments.
  • great ui/ux design/ great user flow/ great features/ ease of use/ helps user starts a project easily connects with GitHub
  • Serpent brings everyone into the release process—whether you're writing code or not. It makes collaboration easy without relying on complex tooling or command-line expertise.

Cons

  • It’s a relatively new tool, so it doesn’t have the same community size
  • UX still evolving — while the core flows are solid, some areas could benefit from better visual hierarchy and contextual help. Limited free trial
  • some user experience needs to be enhanced to be better
  • Serpent is still growing its ecosystem, so while it covers the essentials well, you might not find the same level of third-party integrations or community resources you’d expect from more established platforms.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Orca by Cortez Labs
Founded: 2019
United States
www.orcaforce.co

Company Information

Tekunda
Founded: 2018
Dubai, United Arab Emirates
serpent.cloud

Alternatives

ReferenceEdge

ReferenceEdge

Point of Reference

Alternatives

ORCA

ORCA

Geothentic

Categories

Categories

Customer Reference Management Features

Nomination Tracking
Program Notices
Reference Usage Tracking
Reward Distribution
Search

Referral Features

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Integrations

Salesforce
Bitbucket
GitHub
GitLab
Google Maps
Jira
OverSOC
Panaseer
Slack
Tango Card
Tremendous
Zapper

Integrations

Salesforce
Bitbucket
GitHub
GitLab
Google Maps
Jira
OverSOC
Panaseer
Slack
Tango Card
Tremendous
Zapper
Claim Orca and update features and information
Claim Orca and update features and information
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