Orbit CMB vs. UMS Comparison


Orbit CMB Central Service Association	UMS	+	+
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About Whether you provide one utility service or many services, Orbit Customer Management and Billing allows you to access, manage and maintain all of your customer information in one central location. Your team can easily track customer usage, billing rates, deposits, service orders, collections, customer contacts, and account history and can manage your billing processes more efficiently. Manages all major customer-related business processes and services with one product. Integrates fully with Orbit Dynamic Financial Management to improve accounting accuracy and efficiency. Scales easily for a number of customers and services.	About UMS (Utility Management Solutions) offers comprehensive utility billing and management services tailored for multi-family, mixed-use, and manufactured housing communities. With over 15 years of experience, UMS specializes in resident billing, expense management, vacant cost recovery, and submetering solutions for water, gas, and electricity. Their resident billing services include accurate invoicing, an intuitive resident portal, and a knowledgeable call center staff based entirely in Minnesota, ensuring a friendly and efficient experience for tenants. UMS interfaces with popular property management software, delivering a seamless onboarding process for property managers and residents alike. UMS' submetering solutions feature fully wireless and remotely-read systems, allowing for precise measurement of individual unit consumption and promoting conservation by making tenants responsible for their usage.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Utility Billing software for businesses	Audience Property managers searching for a solution to streamline utility billing and recover costs
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Central Service Association Founded: 1937 United States www.csa1.com	Company Information UMS United States umsbilling.com
Alternatives CUBIC FREY Municipal Software	Alternatives AmCoBi Utility Billing System American Conservation & Billing Solutions
Alliance Windows Suite United Systems & Software	Mainlink
EDAMS Billing & Customer Information Hydro-Comp Enterprises	Genea Submeter Billing Genea
Diversified Billing Diversified Technology Corp	ValencePM
Caselle Utility Caselle View All	Banyon Utility Billing Banyon Data Systems View All
Categories Utility Billing Supported Utility Customer Information Systems (CIS) Supported	Categories Utility Customer Information Systems (CIS) Supported
Show More Features Utility Billing Features Account Management Supported ACH Payment Processing Not Supported Billing & Invoicing Supported Cable Supported Collections Management Supported Customer Management Supported Electricity Supported Meter Management Supported Metered Billing Supported Move In / Move Out Not Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Supported Rate Management Supported Service Call Management Not Supported Trash Supported Water Supported Work Order Management Supported
Integrations AppFolio Property Manager Not Supported Entrata Not Supported RealPage Not Supported Rent Manager Not Supported Yardi EHR Not Supported	Integrations AppFolio Property Manager Supported Entrata Supported RealPage Supported Rent Manager Supported Yardi EHR Supported View All 5 Integrations
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