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About

Oracle Intelligent Advisor helps service agents deliver the right advice to every customer. This decision automation solution empowers business users to configure rules, ensuring that responses are consistent and transparent to deliver efficient, personalized, and intelligent customer service. Let customers efficiently help themselves resolve both simple and complex issues. Provide personalized advice tailored to each person using intelligent online interviews. Give business users the power to configure advice, either through a web browser or a desktop development tool. Equip business users to establish and manage rules—without the need to engage a programmer. Easily create and deploy decision-making services in a web browser, eliminating the need to install and manage a desktop development tool. Centralize the custom application logic and easily share decision-making rules with stakeholders.

About

At SourseAI, we believe that creating a sustainable competitive advantage doesn’t come from a gut feeling. We believe it comes from confident, data-driven decision-making. Atlas is a decision intelligence platform designed to optimise the decisions made within subscription businesses. Atlas optimises every aspect of the customer life cycle from marketing spend to customer retention to maximise business KPIs. DISC provides the data foundations necessary for data-driven decisions. Making good decisions in your business from data relies on functional tools, dependable processes, and practical guidance. SourseAI leverages domain, industry, and operational knowledge along with specifically designed data science platforms. Empowering customers to outperform with data-driven decisions. Accelerated outcomes delivered with always-on machine learning.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software that helps service agents deliver the right advice to every customer

Audience

Subscription-based businesses in search of a tool to enhance customer lifecycle management and maximize key performance indicators

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/intelligent-advisor/

Company Information

SourseAI
Founded: 2019
Australia
www.sourse.ai/

Alternatives

VisiRule

VisiRule

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Alternatives

DecisionBuilder

DecisionBuilder

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A7 IoB

A7 IoB

Alpha7

Categories

Decision Support Supported

Categories

Decision Support Supported

Integrations

Oracle Cloud CX Supported
Oracle Knowledge Management Supported
Oracle Service Supported

Integrations

Oracle Cloud CX Not Supported
Oracle Knowledge Management Not Supported
Oracle Service Not Supported
Claim Oracle Intelligent Advisor and update features and information
Claim Oracle Intelligent Advisor and update features and information
Claim SourseAI and update features and information
Claim SourseAI and update features and information