Oracle Intelligent AdvisorOracle
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Related Products
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About
Oracle Intelligent Advisor helps service agents deliver the right advice to every customer. This decision automation solution empowers business users to configure rules, ensuring that responses are consistent and transparent to deliver efficient, personalized, and intelligent customer service. Let customers efficiently help themselves resolve both simple and complex issues. Provide personalized advice tailored to each person using intelligent online interviews. Give business users the power to configure advice, either through a web browser or a desktop development tool. Equip business users to establish and manage rules—without the need to engage a programmer. Easily create and deploy decision-making services in a web browser, eliminating the need to install and manage a desktop development tool. Centralize the custom application logic and easily share decision-making rules with stakeholders.
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About
At SourseAI, we believe that creating a sustainable competitive advantage doesn’t come from a gut feeling. We believe it comes from confident, data-driven decision-making. Atlas is a decision intelligence platform designed to optimise the decisions made within subscription businesses. Atlas optimises every aspect of the customer life cycle from marketing spend to customer retention to maximise business KPIs. DISC provides the data foundations necessary for data-driven decisions. Making good decisions in your business from data relies on functional tools, dependable processes, and practical guidance. SourseAI leverages domain, industry, and operational knowledge along with specifically designed data science platforms. Empowering customers to outperform with data-driven decisions. Accelerated outcomes delivered with always-on machine learning.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Software that helps service agents deliver the right advice to every customer
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Audience
Subscription-based businesses in search of a tool to enhance customer lifecycle management and maximize key performance indicators
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/cx/service/intelligent-advisor/
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Company InformationSourseAI
Founded: 2019
Australia
www.sourse.ai/
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Categories |
Categories |
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Integrations
Oracle Cloud CX
Supported
Oracle Knowledge Management
Supported
Oracle Service
Supported
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Integrations
Oracle Cloud CX
Not Supported
Oracle Knowledge Management
Not Supported
Oracle Service
Not Supported
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