Oracle Intelligent AdvisorOracle
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Related Products
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About
Oracle Intelligent Advisor helps service agents deliver the right advice to every customer. This decision automation solution empowers business users to configure rules, ensuring that responses are consistent and transparent to deliver efficient, personalized, and intelligent customer service. Let customers efficiently help themselves resolve both simple and complex issues. Provide personalized advice tailored to each person using intelligent online interviews. Give business users the power to configure advice, either through a web browser or a desktop development tool. Equip business users to establish and manage rules—without the need to engage a programmer. Easily create and deploy decision-making services in a web browser, eliminating the need to install and manage a desktop development tool. Centralize the custom application logic and easily share decision-making rules with stakeholders.
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About
At SourseAI, we believe that creating a sustainable competitive advantage doesn’t come from a gut feeling. We believe it comes from confident, data-driven decision-making. Atlas is a decision intelligence platform designed to optimise the decisions made within subscription businesses. Atlas optimises every aspect of the customer life cycle from marketing spend to customer retention to maximise business KPIs. DISC provides the data foundations necessary for data-driven decisions. Making good decisions in your business from data relies on functional tools, dependable processes, and practical guidance. SourseAI leverages domain, industry, and operational knowledge along with specifically designed data science platforms. Empowering customers to outperform with data-driven decisions. Accelerated outcomes delivered with always-on machine learning.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Software that helps service agents deliver the right advice to every customer
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Audience
Subscription-based businesses in search of a tool to enhance customer lifecycle management and maximize key performance indicators
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/cx/service/intelligent-advisor/
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Company InformationSourseAI
Founded: 2019
Australia
www.sourse.ai/
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Categories |
Categories |
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Integrations
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
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