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About

Oracle Intelligent Advisor helps service agents deliver the right advice to every customer. This decision automation solution empowers business users to configure rules, ensuring that responses are consistent and transparent to deliver efficient, personalized, and intelligent customer service. Let customers efficiently help themselves resolve both simple and complex issues. Provide personalized advice tailored to each person using intelligent online interviews. Give business users the power to configure advice, either through a web browser or a desktop development tool. Equip business users to establish and manage rules—without the need to engage a programmer. Easily create and deploy decision-making services in a web browser, eliminating the need to install and manage a desktop development tool. Centralize the custom application logic and easily share decision-making rules with stakeholders.

About

Bring A.I. into the heart of S&OP processes to boost overall company performance while making the most of existing ERP systems and scarce human resources. PlanningForce’s Decision Intelligence layer helps you to make the most of human expertise, modeling, databases and A.I. to optimize complex and non-linear decision-making processes. By combining four cornerstones: human experience, modeling, databases and artificial intelligence, PlanningForce provides a layer of Decision Intelligence that helps managers to steer their decision-making with incredible speed and precision. The results obtained by this layer of Decision Intelligence are so powerful – and insightful – that Decision-Makers feel in control of processes that have become increasingly complex and interdependent over time. Decision-Makers can easily juggle the multiple factors at play in non-linear decision-making processes simultaneously, thanks to the simulation capabilities of the system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software that helps service agents deliver the right advice to every customer

Audience

Aerospace, defense, life sciences, manufacturing, engineering companies seeking a tool to improve their processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/intelligent-advisor/

Company Information

PlanningForce
Founded: 2001
Belgium
www.planningforce.com

Alternatives

VisiRule

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Alternatives

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VEDA

Samta.ai
Exponential AI Enso

Exponential AI Enso

Exponential AI

Categories

Decision Support Supported

Categories

Decision Support Supported
Digital Twin Supported
Life Sciences Supported
Manufacturing Supported

Manufacturing Features

Accounting Integration Supported
ERP Supported
Maintenance Management Supported
MES Supported
MRP Not Supported
Purchase Order Management Supported
Quality Management Not Supported
Quotes/Estimates Supported
Reporting/Analytics Supported
Safety Management Not Supported
Shipping Management Supported

Integrations

Oracle Cloud CX Supported
Oracle Knowledge Management Supported
Oracle Service Supported

Integrations

Oracle Cloud CX Not Supported
Oracle Knowledge Management Not Supported
Oracle Service Not Supported
Claim Oracle Intelligent Advisor and update features and information
Claim Oracle Intelligent Advisor and update features and information
Claim PlanningForce and update features and information
Claim PlanningForce and update features and information