Oracle Cloud CX vs. Oracle University Comparison


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About Built on a cloud platform that incorporates best practices and applied emerging technologies, Oracle Cloud CX offers tools simple enough for business users to manage, yet powerful enough for developers to extend. Oracle CX applications are innovative and flexible, and provide consistent performance and security. Oracle Cloud CX takes a data-first approach, connecting customer behaviors, transactions, and demographics across marketing, sales, service, and your back-office applications to create the next great experience for each individual. Oracle has been helping customers manage, secure, and drive business value from data for more than 40 years. Data is our DNA. Create, syndicate, and distribute relevant and consistent content and offers to personalize customer experiences. Oracle Content Management anchors all enterprise content and assets—invoices, marketing assets, company files, images, and videos—in one place.	About Oracle University provides a comprehensive portfolio of training, certification, and digital adoption solutions to empower organizations to gain the skills and expertise they need to be successful with Oracle Cloud Infrastructure (OCI), Oracle Database, and Oracle Fusion Cloud and Industry Applications. Through personalized learning paths, role-specific courses, and hands-on labs, Oracle MyLearn provides extensive training to help you implement, administer, and leverage the full power of your Oracle Cloud technologies. Grow your expertise with Oracle Cloud technologies and enhance your career prospects by obtaining an official Oracle Certification. Oracle’s training and certification preparation courses allow you to develop in-demand skills, validate your knowledge, and showcase your expertise to boost your professional credibility. Empower your team to gain more confidence in the cloud with private customized training that can be tailored to your specific requirements.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies interested in a CX solution built on a cloud platform that incorporates best practices and applied emerging technologies	Audience Companies wanting a tool providing training certifications to gain the skills and expertise they need
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Oracle Founded: 1977 United States www.oracle.com/cx/platform/	Company Information Oracle Founded: 1977 United States www.oracle.com/education/
Alternatives Supportbench	Alternatives Oracle MyLearn Oracle
Convert Experiences Convert.com	Multisoft Systems
Oracle Marketing Oracle	Oracle Forms Oracle
basis2 Prophecy International	Cloud-FIT Jade Global
PortaBilling PortaOne View All	Oracle Reports Oracle View All
Categories Customer Experience Supported Integrated Revenue and Customer Management (IRCM) Software for CSPs Supported RFM Analysis Supported	Categories eLearning Content Supported Training Supported

Integrations Oracle MyLearn Supported Oracle Siebel CRM Supported Celaton inSTREAM Supported CoreSite Open Cloud Exchange Supported DbVisualizer Supported JD Edwards EnterpriseOne Not Supported Multipass Supported MySQL Workbench Supported Oracle Cloud Infrastructure Object Storage Supported Oracle Content Management Supported Oracle Database Not Supported Oracle Knowledge Management Supported Oracle Marketing Supported Oracle Retail Not Supported Oracle University Supported Redgate SQL Toolbelt Supported SolidCAD Variant Supported TeamSupport Supported Wolken Service Desk Supported powerconnect.ai Supported Show More Integrations View All 68 Integrations	Integrations Oracle MyLearn Supported Oracle Siebel CRM Supported Celaton inSTREAM Not Supported CoreSite Open Cloud Exchange Not Supported DbVisualizer Not Supported JD Edwards EnterpriseOne Supported Multipass Not Supported MySQL Workbench Not Supported Oracle Cloud Infrastructure Object Storage Not Supported Oracle Content Management Not Supported Oracle Database Supported Oracle Knowledge Management Not Supported Oracle Marketing Not Supported Oracle Retail Supported Oracle University Not Supported Redgate SQL Toolbelt Not Supported SolidCAD Variant Not Supported TeamSupport Not Supported Wolken Service Desk Not Supported powerconnect.ai Not Supported Show More Integrations View All 14 Integrations
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