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About

At Optimo we believe that there is a better way to manage and track the resources of a music department other than spreadsheets. Optimo combines more than 60 years’ of music industry knowledge and music education expertise into one fully integrated system. Manage your students, performance and tuition groups, instrument/equipment loans and repairs, music library and more in this easy-to-use system. The team at Optimo Systems have designed a suite of innovative cloud solutions for the management of resources in the Performing Arts for schools, colleges and universities as well as professional, community and amateur performance organizations. Optimo Systems uses enterprise-level security so that you can access your information quickly and efficiently anywhere, anytime. Programs are pre-loaded with essential information to ensure data standardization. All upgrades are automatically deployed.

About

Catering to the performing arts and live performance venues, ThunderTix is a single platform to manage everything related to your box office. More than tickets and products, ThunderTix handles gift cards, donations, and subscriptions. We focus on ease of use, especially for older patrons. We provide time-saving self-service options for patrons such as the ability to resend their own ticket confirmations, check gift card balances, exchange seats, or pay for reserved tickets by predefined dates. We save staff time by automating event reminders, post-event surveys, automated email alerts, and nightly reports. You can count on us to onboard your staff with excellent on-screen prompts, video tutorials, and exceptional and personal support. In sum, we help organizations run efficiently, so you can focus on creating great events. Use our free trial to experience stellar customer service and learn why ThunderTix is the #1 choice for live performances.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Music schools, colleges and institutes looking for a cloud solution for the management of resources

Audience

Performing arts, live music, timed ticketing

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$20/month
General Admission - $1 per ticket with a $20 monthly minimum subscription

Reserved Seating - $1.25 per ticket with a $25 monthly minimum subscription

Enterprise - $1.75 per ticket with a $175 monthly minimum subscription
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • It works. And most important, their customer support is excellent.
  • I love how simple it is to use the Thundertix program. I also have great help with support, for the most part they answer you very promptly. When we did have an issue with Thundertix sending out mass emails to our clients, they reimbursed us no questions asked. The program offers many options for us update classes, and events. We have used them for over 8 years now and will continue.
  • I love the ease of use and the user friendly design. Viewing the seating charts for my job is really easy and very understandable.
  • System setup and maintenance is trivially easy. Feature growth has been intentional and precise. Day to day function has been solid as a rock. Uptime is exceptional. Good features. Good growth.
  • ThunderTix is easy to use. Patrons can buy their tickets at home. The Flexpass ticketing scheme matches what we did long before taking ticket sales on line, so our audience adjusted to online ticketing quickly.

Cons

  • We have to follow up with some users who seem to have problems navigating the site, but it's usually their fault.
  • Sometimes it's hard to get a response form support depending on the time of day if there is an issue.
  • Truthfully there is no issues i currently have with ThunderTix.
  • I sound like I'm one of the architect/developer's Mom when I talk about the product and company. I would have a hard time taking this positive a review seriously. I'm nobody's Mom. I have a few small features I want added and they don't show up immediately that minute, but development is reasonable and solid. There is the occasional "why did this happen/change/move?" but in no way worse or even near as bad as any product I have ever used anywhere.
  • I don't like the gray typeface. I can't see it. It is just like the typeface on this screen. It is hard to see.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Optimo Systems
Australia
www.optimosystems.com.au

Company Information

ThunderTix
Founded: 2000
United States
www.thundertix.com/

Alternatives

Alternatives

Brushfire

Brushfire

Brushfire Technology
Jackrabbit Music

Jackrabbit Music

Jackrabbit Technologies

Categories

Categories

Event Booking Features

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Event Check In Features

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Ticketing Features

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Venue Management Features

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Integrations

Axis LMS
Braintree
Constant Contact
Facebook
Google Analytics
Google Maps
Instagram
Mailchimp
Mailgun
Moneris
QuickBooks Online
SendGrid
Square Card Reader
Squarespace
Stripe
Weebly
Wix
WordPress
Zapier
Zoom

Integrations

Axis LMS
Braintree
Constant Contact
Facebook
Google Analytics
Google Maps
Instagram
Mailchimp
Mailgun
Moneris
QuickBooks Online
SendGrid
Square Card Reader
Squarespace
Stripe
Weebly
Wix
WordPress
Zapier
Zoom
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