Optimo Systems vs. ThunderTix Comparison


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About At Optimo we believe that there is a better way to manage and track the resources of a music department other than spreadsheets. Optimo combines more than 60 years’ of music industry knowledge and music education expertise into one fully integrated system. Manage your students, performance and tuition groups, instrument/equipment loans and repairs, music library and more in this easy-to-use system. The team at Optimo Systems have designed a suite of innovative cloud solutions for the management of resources in the Performing Arts for schools, colleges and universities as well as professional, community and amateur performance organizations. Optimo Systems uses enterprise-level security so that you can access your information quickly and efficiently anywhere, anytime. Programs are pre-loaded with essential information to ensure data standardization. All upgrades are automatically deployed.	About Catering to the performing arts and live performance venues, ThunderTix is a single platform to manage everything related to your box office. More than tickets and products, ThunderTix handles gift cards, donations, and subscriptions. We focus on ease of use, especially for older patrons. We provide time-saving self-service options for patrons such as the ability to resend their own ticket confirmations, check gift card balances, exchange seats, or pay for reserved tickets by predefined dates. We save staff time by automating event reminders, post-event surveys, automated email alerts, and nightly reports. You can count on us to onboard your staff with excellent on-screen prompts, video tutorials, and exceptional and personal support. In sum, we help organizations run efficiently, so you can focus on creating great events. Use our free trial to experience stellar customer service and learn why ThunderTix is the #1 choice for live performances.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Music schools, colleges and institutes looking for a cloud solution for the management of resources	Audience Performing arts, live music, timed ticketing
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $20/month General Admission - $1 per ticket with a $20 monthly minimum subscription Reserved Seating - $1.25 per ticket with a $25 monthly minimum subscription Enterprise - $1.75 per ticket with a $175 monthly minimum subscription Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.9 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros It works. And most important, their customer support is excellent. I love how simple it is to use the Thundertix program. I also have great help with support, for the most part they answer you very promptly. When we did have an issue with Thundertix sending out mass emails to our clients, they reimbursed us no questions asked. The program offers many options for us update classes, and events. We have used them for over 8 years now and will continue. I love the ease of use and the user friendly design. Viewing the seating charts for my job is really easy and very understandable. System setup and maintenance is trivially easy. Feature growth has been intentional and precise. Day to day function has been solid as a rock. Uptime is exceptional. Good features. Good growth. ThunderTix is easy to use. Patrons can buy their tickets at home. The Flexpass ticketing scheme matches what we did long before taking ticket sales on line, so our audience adjusted to online ticketing quickly. Cons We have to follow up with some users who seem to have problems navigating the site, but it's usually their fault. Sometimes it's hard to get a response form support depending on the time of day if there is an issue. Truthfully there is no issues i currently have with ThunderTix. I sound like I'm one of the architect/developer's Mom when I talk about the product and company. I would have a hard time taking this positive a review seriously. I'm nobody's Mom. I have a few small features I want added and they don't show up immediately that minute, but development is reasonable and solid. There is the occasional "why did this happen/change/move?" but in no way worse or even near as bad as any product I have ever used anywhere. I don't like the gray typeface. I can't see it. It is just like the typeface on this screen. It is hard to see.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Optimo Systems Australia www.optimosystems.com.au	Company Information ThunderTix Founded: 2000 United States www.thundertix.com/
Alternatives Jackrabbit Music Jackrabbit Technologies	Alternatives Brushfire Brushfire Technology
EASTWEST COMPOSERCLOUD+ EASTWEST	TicketSearch
MyTractice Studio Omamo	TicketPeak
Jumbula	Ludus
SmartMusic View All	VBO Tickets View All
Categories Music School Supported Performing Arts Supported	Categories Box Office Supported Event Booking Supported Event Check In Supported Event Management Supported Performing Arts Supported Ticketing Supported Venue Management Supported
	Show More Features Event Booking Features Attendee Management Supported Confirmation/Reminders Supported Discount/Coupon Management Supported Event Calendar Supported Marketing Management Supported Online Payments Supported Online Registration Supported Social Media Promotion Supported Wait List Management Supported Website Management Supported Event Check In Features Attendee Segmentation Supported Badge Printing Not Supported Data Import / Export Supported Data Synchronization Supported Guest List Management Supported Guest List Search Supported Lead Capture Not Supported Multi-Event Supported QR Codes Supported Reporting/Analytics Supported Ticketing Supported Event Management Features Attendee Management Supported Badge Management Not Supported Conferences / Conventions Not Supported Exhibit / Vendor Management Supported Gamification Not Supported Room Block Management Supported Social Media Promotion Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Not Supported Weddings / Parties Not Supported Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Not Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported Venue Management Features Attendee Management Supported Billing & Invoicing Supported Contract Management Not Supported Customer Management Supported Event Management Supported Food & Beverage Management Supported Multi-Facility Supported Reservations Management Supported Resource Booking Not Supported Sales Management Not Supported Staff Management Not Supported
Integrations Axis LMS Not Supported Constant Contact Not Supported Elavon Not Supported Facebook Not Supported Google Analytics Not Supported Google Maps Not Supported Instagram Not Supported Mailchimp Not Supported Mailgun Not Supported Moneris Not Supported QuickBooks Online Not Supported SendGrid Not Supported Square Card Reader Not Supported Squarespace Not Supported Stripe Not Supported Wix Not Supported WordPress Not Supported X (Twitter) Not Supported Zapier Not Supported Zoom Not Supported Show More Integrations	Integrations Axis LMS Supported Constant Contact Supported Elavon Supported Facebook Supported Google Analytics Supported Google Maps Supported Instagram Supported Mailchimp Supported Mailgun Supported Moneris Supported QuickBooks Online Supported SendGrid Supported Square Card Reader Supported Squarespace Supported Stripe Supported Wix Supported WordPress Supported X (Twitter) Supported Zapier Supported Zoom Supported Show More Integrations View All 22 Integrations
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