Optimizely Opal

Optimizely Opal

Optimizely
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About

Optimizely Opal platform embeds advanced artificial intelligence across its Digital Experience Platform to help teams create, optimize, and personalize digital experiences with less manual effort and more strategic impact; at its core is Optimizely Opal, an AI agent orchestration and assistance system that connects context from across Optimizely One and executes tasks in workflows rather than just returning text responses, enabling teams to plan campaigns, generate content, build experiment ideas, analyze results, and guide optimization decisions with branded, context-aware AI agents. The AI capability spans content management, personalization, experimentation, analytics, and audience segmentation: it can suggest and auto-create experiment variations and test plans, summarize results with actionable recommendations, generate tailored digital content and messaging, and guide personalization based on real-time customer behavior and preferences.

About

Remark brings the in-store experience online by training AI-personas through real expert conversations to guide, personalize, and optimize each shopper’s journey in real time. Visitors initiate chats with context-aware assistants that execute requests, like swapping sizes, updating addresses, or suggesting complementary products, directly on the site, eliminating friction and support tickets. Behind the scenes, every interaction feeds a growing knowledge hub that powers personalized on-site rewrites of titles, descriptions, and specs based on conversion history, search keywords, UTM tags, browsing behavior, and geolocation. Dynamic blog posts surface expert insights as publish-ready content, while built-in integrations connect to orders, inventory, CRM, and other systems for instant actions. Enterprise-level guardrails let you configure data-retention, redaction, and encryption policies, enforce granular role-based access, and maintain immutable audit logs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Digital marketers, product teams, and experience owners who want to use AI to automate content workflows, personalize user experiences, run intelligent experiments, and extract insights across their digital experiences

Audience

Online retail teams needing a tool to deliver expert-level shopping guidance, automate real-time personalization, and drive higher conversions with fewer returns

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$2,700 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Optimizely
United States
www.optimizely.com/ai/

Company Information

Remark
United States
www.withremark.com

Alternatives

Alternatives

Ochatbot

Ochatbot

Ometrics
OptiSol

OptiSol

OptiSol Business Solutions
ExpertGuru

ExpertGuru

ExpertGuru.ai

Categories

Categories

Integrations

.NET
BigCommerce
Intercom
Klaviyo
Loop Returns
Magento
NetSuite
Optimizely One
Salesforce Commerce Cloud
Segment
Shopify
Stripe
WooCommerce
Zapier
Zendesk

Integrations

.NET
BigCommerce
Intercom
Klaviyo
Loop Returns
Magento
NetSuite
Optimizely One
Salesforce Commerce Cloud
Segment
Shopify
Stripe
WooCommerce
Zapier
Zendesk
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