Optimal WorkshopOptimal
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Related Products
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About
Optimal is the world’s most loved user insights platform, empowering every role in every business to embrace user insights through accessible, AI-powered tools that drive measurable business impact. From product managers and UX researchers to designers, marketers, and CX leaders, Optimal makes it easy for anyone to discover what users need, and act on it with confidence.
Run user research and user testing at scale, including usability testing, card sorting, tree testing, surveys, and prototype validation, without needing a research background. Get fast, AI-powered analysis, recruit global participants, and share clear insights that drive action.
Trusted by leading teams, Optimal helps reduce risk, improve UX, and deliver better digital experiences at speed.
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About
TheySaid is an AI-powered user research and product validation platform that helps organizations collect customer feedback, test digital experiences, and improve product decisions. The software combines AI-moderated usability testing, customer interviews, surveys, polls, and adaptive forms within a centralized research environment. Its synthetic user testing capabilities simulate customer interactions using AI personas trained on real usability research and customized with an organization's customer data. TheySaid records user interactions, analyzes spoken feedback, identifies usability problems, and generates actionable recommendations for product improvements. The platform integrates with development and design tools such as Cursor, Claude Code, Lovable, Replit, Jira, and Linear to incorporate customer validation into existing workflows.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Optimal is the user insights platform built for enterprise teams who care deeply about designing better digital experiences through real user feedback. From product managers and UX researchers to designers, marketers, and CX professionals, Optimal empowers every role to make smarter decisions with fast and AI-powered insights. Trusted by global enterprises like Netflix, Apple, HSBC, and government agencies, Optimal helps teams conduct usability testing, card sorting, tree testing, surveys, and qualitative research – all in one intuitive, secure platform. Whether you're validating product features, improving accessibility, or reducing user friction, Optimal delivers research-backed clarity that drives business results. Our platform is serving large organizations in sectors like technology, financial services, energy, airlines, and government. If your team is scaling research, improving customer experience, or making user-centered decisions at speed – Optimal is the right platform for you.
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Audience
UX researchers, product managers, UI/UX designers, software developers, SaaS companies, startups, customer experience teams, market researchers, digital agencies, ecommerce businesses, and product development organizations seeking AI-powered usability testing, synthetic user research, automated customer interviews, product validation, and continuous feedback analysis
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$199/month
All plans:
- Unlimited seats - Unlimited participant responses per study - All tools and study types included
Free Version
Not Supported
Free Trial
Supported
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Pricing
$49 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOptimal
Founded: 2007
New Zealand
www.optimalworkshop.com
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Company InformationTheySaid
United States
www.theysaid.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Usability Testing Features
A/B Testing
Supported
Annotations
Not Supported
Audience Targeting
Supported
Heatmaps
Supported
Impression Testing
Not Supported
Mobile Testing
Not Supported
Moderated Usability Testing
Not Supported
Prototype Testing
Supported
Quantitative Metrics
Supported
Remote User Testing
Supported
Reporting / Analytics
Supported
Surveys and Feeback
Supported
Video Recording / Transcription
Supported
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Integrations
Cint
Supported
Figma
Supported
HubSpot CRM
Not Supported
Lovable
Supported
PureSpectrum
Supported
Respondent
Supported
Salesforce
Not Supported
Slack
Not Supported
User Interviews
Supported
Zendesk
Not Supported
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Integrations
Cint
Not Supported
Figma
Not Supported
HubSpot CRM
Supported
Lovable
Not Supported
PureSpectrum
Not Supported
Respondent
Not Supported
Salesforce
Supported
Slack
Supported
User Interviews
Not Supported
Zendesk
Supported
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