Optima Pro

Optima Pro

Damco Solutions
Timing

Timing

Timing Software
+
+

Related Products

  • Resco Field Service+
    1 Rating
    Visit Website
  • Repair-CRM
    37 Ratings
    Visit Website
  • BlueFolder
    118 Ratings
    Visit Website
  • Kickserv
    576 Ratings
    Visit Website
  • FieldEdge
    389 Ratings
    Visit Website
  • ArboStar
    347 Ratings
    Visit Website
  • Plexxis Software
    94 Ratings
    Visit Website
  • Digital Wrench
    81 Ratings
    Visit Website
  • WERX
    22 Ratings
    Visit Website
  • Service Autopilot
    242 Ratings
    Visit Website

About

Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization. Damco's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents. The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs. Best For SMEs, Agencies, Enterprises

About

Get the best technology to quickly improve your operational efficiency and customer service like never before. Forget all you know about manual dispatching and route planning. With Timing, Booking, Dispatching, and routing are done with one click. Eliminate 90% of the delays in the schedule. Provide transparency and ETA prediction and meet the new standard in the market. You can start working this week! No need for early knowledge or special training. Stand alone / REST API integration or any other way. Keep up with the changing market and the growing demand while becoming cost-effective. Timing provides an AI-Driven Dynamic Scheduling platform to help you schedule more work-orders/deliveries, cut the travel time, utilize the use of resources, and eliminate delays.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service companies

Audience

Field service companies in need of a powerful Field Service Management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free to Start
Free Version
Free Trial

Pricing

$51 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.9 / 5
design 4.7 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Damco Solutions
Founded: 1996
United States
www.damcogroup.com/salesforce/

Company Information

Timing Software
Founded: 2015
Israel
timing.tech/

Alternatives

Alternatives

FSM Grid

FSM Grid

FSM Global
Field Force Tracker

Field Force Tracker

Rapidsoft Systems
NYLUS

NYLUS

Nylus Systems

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Salesforce
Stackreaction

Integrations

Salesforce
Stackreaction
Claim Optima Pro and update features and information
Claim Optima Pro and update features and information
Claim Timing and update features and information
Claim Timing and update features and information