OpsRamp vs. Tangoe Comparison Chart

Cycloid Sustainable Platform Engineering is a self-service portal that helps you streamline your software delivery, reduce the cognitive load of your engineering teams, and promote Green IT practices. Step 1. Modernize your infrastructure in sophisticated service catalog supported by Infra Import, a Terraform generator in a full GitOps-first approach. Step 2. Scale the adoption of your platform and lighten workload for end-users and DevOps with a UX-strong internal developer platform. Your tools, automation, and cloud will be accessible without expert knowledge while still keeping control and best practices. Step 3. Allow your teams to continuously optimize their projects with a 360° overview of CI/CD pipelines, automation, documentation, KPI’s, FinOps and GreenOps. With Cycloid, you will enable a future where technology and sustainability can coexist harmoniously, leaving a lasting positive legacy.

ITRS Uptrends helps organizations achieve 24x7 reliability and performance for web services (websites, SaaS, APIs), so mission-critical transactions work from anywhere, anytime. ITRS Uptrends’ intuitive no-code/low-code transaction recorder simplifies the monitoring setup, driving rapid time-to-value even across multi-vendor/domain business services. We continuously monitor multistep user journeys from 368 nodes in 67 countries to provide full visibility beyond uptime. Alongside synthetic monitoring, our real user monitoring captures service usage and adoption to show IT's business impact. Integrating with our real-time observability portfolio, ITRS Uptrends offers end-to-end visibility of business services across hybrid infrastructures. As a SaaS solution, ITRS Uptrends is deployment-free unless private checkpoints are required to monitor from within a corporate network.

Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many more

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Log360 is a one-stop solution for all your log management and network security challenges. This tightly-integrated solution combines the capabilities of ADAudit Plus, EventLog Analyzer, O365 Manager Plus, Exchange Reporter Plus, and Cloud Security Plus. With a versatile combination like this, you'll gain complete control over your network; you'll be able to audit Active Directory changes, network device logs, Microsoft Exchange Servers, Microsoft Exchange Online, Azure Active Directory, and your public cloud infrastructure all from a single console. Monitor and audit critical Active Directory changes in real time. Meet stringent requirements of regulatory mandates such as PCI DSS, FISMA, HIPAA, SOX, GLBA, GPG 13, and the GDPR by means of readily available reports. Receive exhaustive information in the form of audit reports on critical events in Azure Active Directory and Exchange Online.

There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

NetCrunch is a smart, agentless network monitoring and management software system capable of monitoring every device, system or application that is part of your computer network. Developed by AdRem Software, NetCrunch helps businesses of all sizes remotely monitor network services, switches, routers, bandwidth utilization, and traffic flow and visualize their system performance. AdRem NetCrunch offers a wide variety of features, including server monitoring, Windows diagnostic tools, secure remote access, IP address monitoring, status reports, and more. This all-in-one solution supports all leading OS types, such as Linux, Windows, VMWare ESX/ESXi, Mac OS X, and BSD. NetCrunch offers comprehensive ways to visualize your network performance by creating various network maps, performance charts, live dashboards and graphical views that are updated automatically and can display live status of any monitored device, connection link, system, service, metric, threshold, or alert.

Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard. Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity. 100% visibility, all the time. Cover your entire Kubernetes stack instantly, with no code changes using the superpowers of eBPF instrumentation. Take control of your data, all in-cloud. groundcover’s unique inCloud architecture keeps your data private, secured and under your control without ever leaving your cloud premises.

SysAid revolutionizes the IT realm with a state-of-the-art, next-gen ITSM platform, effortlessly elevating service delivery for organizations. Leveraging cutting-edge generative AI, intricately woven into every service management aspect, SysAid offers a holistic solution. Its intuitive interface and immersive conversational user experience redefine operational norms, marking a monumental shift. Empowering IT admins and Service Management leaders, SysAid unlocks productivity, allowing employees to center on core roles. This empowerment fosters a sense of purpose, enabling unhindered operations, and propelling entities toward achieving their paramount objectives.

Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.