Opiniator

Opiniator

Oberon3
+
+

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About

Opiniator’s digital comment card provides a customer feedback and recovery platform for brick and mortar businesses. The digital comment card system captures on-the-spot ratings, comments and feedback from real customers using their own mobile phone – at any time throughout their experience, then tracks the issues until resolution. The digital comment card means the business can respond before they take their business elsewhere, or worse, take their friends with them. Track customer issues and all staff actions until they are resolved. Reduce unexpected online complaints, too late for the business to intervene. Unhappy customers are contacted immediately, recovered and retained. Find and fix HSE or maintenance issues before they impact customers. Business sees feedback via a dashboard, receives immediate staff alerts, and takes action. Business responds to issue, tracks all actions until completion, and recovers customers.

About

See up to 11x more feedback from people reviewing BIM models in VR than in screen-sharing sessions. Perform design reviews at full scale to get better feedback from O&M teams. With Resolve, teams go from 10 OpEx issues discovered to over 100. Facilities teams with first time access to the model can put their experience to work. With average issues costing $5,000, projects can see half-a-million dollars in savings or more. Give better model access to stakeholders who usually take a back seat in the review process. With Resolve, users don’t need complex 3D desktop software or screen-share’s to review the model. Unlock your digital building model for all users to improve transparency and break down communication barriers. Conduct facility assessments and O&M reviews with more confidence. No more ambiguous feedback from your client. Avoid late stage change requests and complaints by addressing all operational issues before you submit your final drawings.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to get and manage customer feedback

Audience

Teams wanting to review projects and are looking for a virtual collaboration platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$40 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Oberon3
Founded: 2009
United States
www.opiniator.com

Company Information

Resolve
Founded: 2021
United States
www.resolvebim.com

Alternatives

Alternatives

VisibleFeedback

VisibleFeedback

DiscoveryMark
Touchpoint CX

Touchpoint CX

Touchpoint Group
TouchPoint Kiosk

TouchPoint Kiosk

TouchPoint

Categories

Survey Supported

Categories

BIM Supported
VR Collaboration Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Not Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

Sonic XML Server Supported

Integrations

Sonic XML Server Not Supported
Claim Opiniator and update features and information
Claim Opiniator and update features and information
Claim Resolve and update features and information
Claim Resolve and update features and information