Operto Teams

Operto Teams

Operto Guest Technologies
Rategenie

Rategenie

Tokeet
+
+

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About

Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Automated scheduling, mobile staff dashboards, checklists, images and laundry reports make sure your jobs get done right. Payroll and billing features save you even more time. Operto Teams communicates directly with over 40 property management software (like Guesty and Cloudbeds) through API to gain access to property and booking information. Task automation saves time and mistakes. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete. Schedule a demo today to see how customers create a calmer workflow using Operto Teams.

About

Rategenie is the smartest way to set prices for your short-term vacation rental. Automatically update your rates daily with the perfect price across multiple channels. Rategenie provides the data and insights you need to maximize your profits. Our simple-to-use calendars and charts make it all easy. Update all connected channels at least once per day with your perfect price. Say goodbye to stale prices and low-revenue bookings. An intuitive dashboard and rich market data mean you have all the information you need to make important decisions. Automatically change your prices as your rental occupancy changes, or set your nightly prices based on historical data. Our wide range of rules and customizations helps you create pricing that's perfect for you. Apply discounts and hikes based on rules for things like last-minute bookings, local events, or specific days of the week.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Vacation rental property managers, cleaning companies, hot tub and spa service companies

Audience

Vacation rental owners and managers seeking a solution to manage their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$70/month
$70/mo. up to 10 properties $7/mo. ea addl
Free Version Not Supported
Free Trial Not Supported

Pricing

$9.99 per rental/mo
A sliding price scale starting at just $9.99. Cost per unit goes down as more are added.

A free 15-day trial is open to all Tokeet users - no commitment.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.2 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • This software represents for us complete organization and efficiency. It allows for our priority of healthy communication and simply does everything we need in the business of maintaining hot tubs for both private and vacation rental properties.
  • I like that the software is easy to navigate. When creating tasks, rules, the step by step instructions help out a lot.
  • Jill and her team are always on-hand for support and to provide assistance and/or improvement suggestions. Constantly improving the product with new innovations. Automated scheduling makes plannings daily tasks and seasonal projects effortless. Customizing checklists per property. Easy to use reporting tools and tracking property maintenance issues.
  • From the first meeting it was clear to us that Operto Teams would be the perfect fit for our growing business. Jill and the team are very customer focussed and they have thought of everything to ensure that the software seamlessly reduces the workload by organising tasks and allow our team members to focus on delivering a great customer service.
  • Simple to use, efficient support, happy staff! Operto Teams has revolutionised our business and increased our productivity by 90%. The features included work for so many applications, this product would suit so many businesses. It integrates with most channel managers and they were happy to work with our developers to integrate new ones.

Cons

  • It does everything we need it to! For our business model it works really well.
  • Not much dislike. If I had to pick one thing it would be that it needs more features, like inventory.
  • There's not much I don't like about this product. A few design features could be improved upon.
  • When first using the software there can be a lot of information to take in while you are getting used to how things work but the help articles are really good and the team offer a lot of support too.
  • Genuinely can’t think of any cons! The process of setup was flawless and the team have helped us whenever we have had any stumbles along the way.

Pros & Cons from Real Users

Pros

  • The features are unique, powerful, and super helpful. The price is low.
  • This is best soft and it's price, features, and ease of use. Design is really looks cool.
  • I don't think they could have made this any easier...it synchronized instantly and prepared my whole rate calendar the moment I clicked save on the strategy
  • Simple setup, you can even log in with your tokeet account. they give you a nice long free trial too before you pay anything (and it's not much money anyway).
  • It costs about $10 per house per a month and it makes me a significant amount more, so it's a no brainer.

Cons

  • There's not much I can find wrong with Rategenie so far.
  • Nothing at all...there's literally nothing bad about it
  • There are no issues after 1 month of use on 12 properties.
  • I guess its a little difficult to understand all of the stuff its doing but you don't need to if you use the automatic strategies
  • I would like to see more pre-set strategies (like ones that focus on long term bookings, or ones that always undercut a specific competitor lol)

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Operto Guest Technologies
Founded: 2016
United States
operto.com/teams/

Company Information

Tokeet
United States
www.rategenie.io

Alternatives

Alternatives

Elina

Elina

Vestibule Marketing
Oprivia

Oprivia

Brander Consulting
Smoobu

Smoobu

Smoobu GmbH
Operto Teams

Operto Teams

Operto Guest Technologies

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Not Supported
Catering Not Supported
CRM Not Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Rental Property Management Features

Credit Check Not Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Not Supported
Tenant Management Not Supported
Tenant Portal Not Supported
Tenant Screening Not Supported
Vacancy Tracking Not Supported
Website Management Not Supported

Vacation Rental Features

Contact Management Not Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Supported
Payment Processing Not Supported
Property Database Supported
Reservations Management Not Supported
Vendor Management Supported
Work Order Management Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Not Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Not Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Rental Property Management Features

Credit Check Not Supported
Expense Management Not Supported
Online Payments Not Supported
Owner Portal Not Supported
Tax Management Not Supported
Tenant Management Not Supported
Tenant Portal Not Supported
Tenant Screening Not Supported
Vacancy Tracking Supported
Website Management Not Supported

Vacation Rental Features

Contact Management Not Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Not Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Not Supported
Property Database Not Supported
Reservations Management Not Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

Airbnb Supported
Vrbo Supported
Beds24 Supported
Booking Automation Supported
Booking.com Not Supported
CiiRUS Supported
Direct Supported
Escapia Supported
FlipKey Not Supported
Hostaway Supported
Hostfully Supported
Hosthub Supported
Lodgable Supported
Lodgify Supported
QuickBooks Online Supported
RNS Vacation Rental Software Supported
Smily Supported
Smoobu Supported
Streamline Supported
WebRezPro Supported

Integrations

Airbnb Supported
Vrbo Supported
Beds24 Not Supported
Booking Automation Not Supported
Booking.com Supported
CiiRUS Not Supported
Direct Not Supported
Escapia Not Supported
FlipKey Supported
Hostaway Not Supported
Hostfully Not Supported
Hosthub Not Supported
Lodgable Not Supported
Lodgify Not Supported
QuickBooks Online Not Supported
RNS Vacation Rental Software Not Supported
Smily Not Supported
Smoobu Not Supported
Streamline Not Supported
WebRezPro Not Supported
Claim Operto Teams and update features and information
Claim Operto Teams and update features and information
Claim Rategenie and update features and information
Claim Rategenie and update features and information