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About

We guarantee our advanced Conversational AI platform will improve your business results. Enterprises leverage four key solution traits of Openstream’s Conversational AI platform and successfully apply them to their specific industry use cases. Personalized interactions that are context-aware and adapt to users’ needs by anticipating desires. Virtual Assistants integrated with multiple enterprise applications using predictive analytics to extract value from data. Adopting AI innovation and regulation in a transparent, inclusive, principles-based manner in which solution results can be understood by humans. Enhance the customer experience by performing complex inbound/outbound requests and automating routine tasks. Deliver rich, mobile financial services applications across a variety of communication channels for employees and customers.

About

Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Conversational AI platform for companies

Audience

Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Openstream
Founded: 2000
United States
www.openstream.ai/

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/

Alternatives

Alternatives

CSS IMPACT

CSS IMPACT

CSS, Inc
CogniCor CIRA

CogniCor CIRA

Cognicor

Categories

Chatbot Supported
Conversational AI Supported

Categories

AI Receptionists Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported

Integrations

Accenture Cloud Trade Promotion Management Not Supported
Argent Not Supported
Cognizant Not Supported
CrowdTwist Not Supported
Decimal Not Supported
Deloitte Compliance Suite Not Supported
Dimension Labs Not Supported
EVOSYS TELEMATICS Not Supported
Kinetica Not Supported
Oracle Advertising Not Supported
Oracle BlueKai Not Supported
Oracle Cloud CX Not Supported
Oracle Cloud Infrastructure Not Supported
Oracle Fusion Cloud EPM Not Supported
Oracle Marketing Not Supported
Oracle Responsys Not Supported
Oracle Sales Not Supported
Oracle Service Not Supported

Integrations

Accenture Cloud Trade Promotion Management Supported
Argent Supported
Cognizant Supported
CrowdTwist Supported
Decimal Supported
Deloitte Compliance Suite Supported
Dimension Labs Supported
EVOSYS TELEMATICS Supported
Kinetica Supported
Oracle Advertising Supported
Oracle BlueKai Supported
Oracle Cloud CX Supported
Oracle Cloud Infrastructure Supported
Oracle Fusion Cloud EPM Supported
Oracle Marketing Supported
Oracle Responsys Supported
Oracle Sales Supported
Oracle Service Supported
Claim Openstream and update features and information
Claim Openstream and update features and information
Claim Oracle Digital Assistant and update features and information
Claim Oracle Digital Assistant and update features and information