WorkTracer

WorkTracer

GrenSoft
+
+

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About

OpenRMA Repair Centre is a desktop based Repair Tracking Software, RMA Management Software, Services Tracking Software, Ticketing Management Software specifically for small and medium sized repair business shops that allows technicians to track and manage their repair jobs. The software handles all repairs and keeps track your inventory items and manage multiple locations. The software allows you to track the history of your repairs, search by various factors such as customer, serial number, warranty and many more factors giving you an overview of your business workflow. After Filling in all the information about your RMA Services, you can print Drop-In and Check-out forms from a range of Paper Sized such as US Letter, A4, A5 and Receipt Printer Paper so that your customers can Sign and comply with your terms. Really useful in cases where things go wrong and you have a complaining customer.

About

WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Computer repair shops seeking a solution to manage their business processes

Audience

Repair shops searching for a solution to manage and improve all their operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$185 one-time fee
Free Version Supported
Free Trial Supported

Pricing

$280.00/one-time
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OpenRMA
Founded: 2016
Greece
www.openrma.com

Company Information

GrenSoft
Founded: 1992
United Kingdom
www.grensoft.com/WorkTracer/

Alternatives

Alternatives

Weefix

Weefix

Weefix Technologies
At Your Service Repair Centre

At Your Service Repair Centre

At Your Service Software
Digital Wrench

Digital Wrench

VMT Software
GearsApp

GearsApp

Weefix Technologies
Repair Traq

Repair Traq

Upland Consulting Group

Categories

Repair Shop Supported

Categories

Auto Repair Supported
Repair Shop Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Not Supported
Repair Tracking Supported
Work Order Management Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Not Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Not Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim OpenRMA and update features and information
Claim OpenRMA and update features and information
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