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About

OpenRMA Repair Centre is a desktop based Repair Tracking Software, RMA Management Software, Services Tracking Software, Ticketing Management Software specifically for small and medium sized repair business shops that allows technicians to track and manage their repair jobs. The software handles all repairs and keeps track your inventory items and manage multiple locations. The software allows you to track the history of your repairs, search by various factors such as customer, serial number, warranty and many more factors giving you an overview of your business workflow. After Filling in all the information about your RMA Services, you can print Drop-In and Check-out forms from a range of Paper Sized such as US Letter, A4, A5 and Receipt Printer Paper so that your customers can Sign and comply with your terms. Really useful in cases where things go wrong and you have a complaining customer.

About

Sattotal is cloud software for repair shops and service centers that fix phones, computers, appliances and electronics. It covers the whole repair lifecycle in one place, from the moment the device comes in until the customer picks it up. Repair workflow: device check-in with photos and customer signature, PDF intake receipt, repair statuses with technician notes and full history, and a QR-code tracking page so customers can check the status online. Quotes and customers: quotes sent by email that customers approve or reject online, customer CRM, device database and automatic notifications at every step. Shop management: spare-parts inventory across multiple warehouses, warranties and RMA, point of sale and invoicing (in supported countries), analytics, an AI assistant, CSV import, and roles and permissions per technician. Built for every market: available in 19 languages and adapted to 44 countries, with local tax IDs, taxes, currency and consumer law.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Computer repair shops seeking a solution to manage their business processes

Audience

Repair shops and technical service centers for phones, computers, appliances and electronics

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$185 one-time fee
Free Version Supported
Free Trial Supported

Pricing

$15/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OpenRMA
Founded: 2016
Greece
www.openrma.com

Company Information

Sattotal
Founded: 2026
Spain
sattotal.com

Alternatives

At Your Service Repair Centre

At Your Service Repair Centre

At Your Service Software

Alternatives

Repair Traq

Repair Traq

Upland Consulting Group
SmartRepair System

SmartRepair System

Quantumic IT Solutions

Categories

Repair Shop Supported

Categories

Repair Shop Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Not Supported
Repair Tracking Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
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