OpenAI PresenceOpenAI
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Related Products
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About
OpenAI Presence is an enterprise product for deploying trusted AI agents across customer-facing and internal workflows. The platform helps organizations build voice and chat agents that can answer questions, resolve issues, use company systems, take approved actions, and escalate to human teams when needed. Presence combines model reasoning with policies, guardrails, standard operating procedures, simulations, evaluations, and escalation rules. Each deployment starts with a specific workflow, such as billing support, insurance claims, customer service, outbound sales, or employee IT requests. Codex-powered improvement workflows help teams review production sessions, identify gaps, test proposed updates, and approve controlled changes after launch. Built for eligible enterprise customers, OpenAI Presence helps companies put AI agents into production with reliability, governance, and deployment support from OpenAI teams and partners.
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About
We've build AI tools—Workflow AI, Voice AI, and Chatbot AI—that fully automate complex business processes, eliminating the need for human intervention and maximizing efficiency.
Conversational Voice AI: The fastest in the industry, with ultra-low latency (400ms-800ms) for natural, real-time interactions.
Workflow AI: Customizable to automate even the most intricate business processes based on specific company needs. Customers can bring in their own Internal CRM's in-order to process the data where human intervention was needed.
Chatbot AI: Capable of resolving up to 80% of customer support inquiries without human intervention, this results in faster resolution and better customer experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise customers, customer support leaders, operations teams, IT service teams, financial services companies, insurers, telecom providers, sales organizations, systems integrators, and AI transformation teams that need trusted voice agents, chat agents, workflow automation, approved actions, escalation rules, policy controls, evaluations, guardrails, and production AI agent deployment support
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Audience
Businesses looking to streamline operations and improve efficiency by automating repetitive tasks with AI-powered tools
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$49/month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationOpenAI
Founded: 2015
United States
openai.com
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Company InformationSvalync
Founded: 2024
India
svalync.com
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Alternatives |
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Categories |
Categories |
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Integrations
ChatGPT
Supported
ChatGPT Enterprise
Supported
Google Forms
Not Supported
Google Sheets
Not Supported
OpenAI
Supported
OpenAI Codex
Supported
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Integrations
ChatGPT
Not Supported
ChatGPT Enterprise
Not Supported
Google Forms
Supported
Google Sheets
Supported
OpenAI
Not Supported
OpenAI Codex
Not Supported
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