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About

Ooma Office is an award-winning, easy to adopt and affordable business VoIP solution for any size business. Whether you have 2, 20, or 200 employees, Ooma provides advanced voice and collaboration features that are flexible and scalable. Ooma Office combines the ability to have unlimited lines for your business and an easy do-it-yourself setup with no contracts or long-term commitments. This makes it easy for a small business to scale its office phone system with Ooma as its business grows. Customers have their choice of hardware – conventional analog phones, IP phones, virtual service through Mobile and Desktop apps, or any combination of the three. Ooma offers a full suite of business phone features designed to deliver a flawless communications experience. Advanced features such as a virtual receptionist, ring groups, call parking and multi-site access combine to make small businesses sound big.

About

RingLeader is changing the way businesses and teams communicate. We’ve developed new technology that we call “Crowdvoicing” to allow small businesses and teams to rapidly deploy cloud-based phone service to their team for as little as a single day. For Enterprise businesses, our SIP Trunking technology works perfectly with all makes and models of PBX hardware. Most of our SIP customers don’t even need to purchase additional hardware to use our trunks. We are one of the few NATIVE SIP providers in the world. The smartest way is always the simplest way. RingLeader helps your business communicate smarter, faster and longer – from the work office or the home office – with flexible solutions designed to fit your small, medium or large team. All supported by real people who really answer the phone. RingLeader offers the fastest, simplest way for businesses to streamline how they communicate with their people – from colleagues to customers, both inside and out.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ooma Office is perfect for small to medium-sized businesses looking for high-quality business phone service at an affordable price.

Audience

Organizations looking for business VoIP or SIP service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95/month per user
- Includes unlimited calls in the U.S. & Canada
- SMS/MMS messaging
- Virtual fax
- Free number transfer
- One FREE toll-free number + 500 minutes/month.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Ease of use. Great support if/when needed. So many features from Virtual Assistant to Conference Bridges.
  • The service is very user friendly. The virtual receptionist is a great feature. Budget friendly. Customer service is always quick to respond. Emailed voicemails.
  • 5 months ago, Ooma Office was recommended to our company by colleagues who have been using this software for more than a year. Well, we soon appreciated how convenient the toolbar of this office is! Everything is simple and easy to set up. When you need to make some specific changes, it is done almost instantly. Invoices are also issued without any problems.
  • I love the ability to receive my voicemails even if I'm on the go. I never have to interrupt my workflow and allows me to have all the capacity of the office even when I'm out.
  • There is no way I could run my office without Ooma Office. I am a physician who has clinic in 3 different locations. Ooma allows me to forward my calls to whichever office I am in and to check messages remotely when we are out of the office.

Cons

  • SO many choices!!! Honestly, I can't think of any "true" cons -- Ooma offers SO many services/products, I sometimes have to remind myself to check in with them to make sure I haven't missed anything!!!
  • No centralized voicemail message hub. The faxing feature leaves a bit to be desired.
  • We've been working with this platform for almost half a year now and have not had any serious problems so far. When there are any difficulties using certain functions, we just contact Ooma technical support and in a few minutes the difficulties are resolved (or the technical support tells us what needs to be done).
  • The initial setup and call forwarding was daunting at first, but I soon learned how to create these setups with ease.
  • Needing an ethernet cable to set up the phones, but that was years ago and now there are wireless options!

Pros & Cons from Real Users

Pros

  • #1-Mobile application is also available for simple communication. #2- Easy to connect using VoIP calling with our team members. #3- Flexible pans are available to select as per need.

Cons

  • #1- We had an overall positive experience with it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ooma
Founded: 2004
United States
www.ooma.com/office/

Company Information

RingLeader
United States
ringleader.co

Alternatives

Intermedia Unite

Intermedia Unite

Intermedia

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral
RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

Causal
Indent
NexHealth
Outdoo AI
Salesforce

Integrations

Causal
Indent
NexHealth
Outdoo AI
Salesforce
Claim Ooma Office and update features and information
Claim Ooma Office and update features and information
Claim RingLeader and update features and information
Claim RingLeader and update features and information