ParcelWILLCWILL
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Related Products
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About
Offering just shipping protection was so last year. Onward has changed the game with an all-encompassing solution for driving customer loyalty and profitable growth. We thrive when your business thrives. SaaS fees are out of control. Onward believes in providing top-tier services without the SaaS. Eliminate expenses that are ruining your bottom line. Say goodbye to re-shipping fees, return costs, and product guarantee expenses. Provide best-in-class post-purchase benefits at no cost to you. Your all-in-one solution for a world-class customer experience. Drive repeat purchases with credit and incentives that delight your customers & foster loyalty. Our white-glove installation team handles everything. An easy, custom, all-encompassing solution for driving customer loyalty and profitable growth. Customers are guided through an automated, easy self-serve claims flow leading to a resolution in under an hour.
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About
ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies seeking a tool to provide best-in-class post-purchase benefits for their customers
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Audience
Shopify DTC ecommerce brands seeking to reduce post-purchase support costs, retain more revenue from returns, and increase repeat purchases through branded order tracking and exchange-first workflows
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$11 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOnward
United States
useonward.com
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Company InformationCWILL
Founded: 2014
United States
www.cwill.com/parcelwill/
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Alternatives |
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Categories |
Categories |
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Integrations
Axis LMS
CJdropshipping
DSers
Dianxiaomi
EComposer
FedEx Ship Manager
Fera
GemPages
Intercom
Klaviyo
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Integrations
Axis LMS
CJdropshipping
DSers
Dianxiaomi
EComposer
FedEx Ship Manager
Fera
GemPages
Intercom
Klaviyo
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