OnlineToken vs. Skiplino Comparison Chart

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.

Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.

ActiveBatch by Redwood makes setting up and launching automation easy with no custom scripting required. With a low-code Super REST API adapter, over 100 pre-built job steps and a user-friendly drag-and-drop workflow designer, you can integrate across any system, application and data source, on-prem, in the cloud or in hybrid environments. Maintain complete control and visibility and meet SLAs with monitoring of all automation from a single pane of glass and get custom alerts via emails or SMS. Managed Smart Queues dynamically scale resources for high-volume workloads, reducing process times while the self-service portal enables business users to run and monitor workflows independently. ActiveBatch meets security and compliance standards, with ISO 27001 and SOC 2, Type II certifications, encrypted connections and regular third-party tests, always keeping security at the forefront. Along with ongoing product advancements, get the added benefit of 24x7 support and on-site training.

Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow Designer

Fraud.com's aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud & improve customer trust. The detection layer analyses your transactional data in real-time to deliver unmatched risk-scoring accuracy. The multi-layer defence identifies suspicious transactions using our adaptive machine learning algorithms, adaptive rules & next-generational behavioural engine to create hyper granular profiles for every individual to identify abnormal behaviour. aiReflex's Response layer manages fraud centrally via an omnichannel case manager, automating tasks & decision-making to reduce fraud, friction & fraud team inefficiencies. Investigators become superheroes with a 360-degree view of the customer and explainable AI to manage a case with great accuracy & speed, with intelligent search, reporting, queue management & link analysis. Contact us at fraud.com to learn how we can improve your fraud defences.

EBizCharge is the leader in integrated B2B payments, powering payments for over 400,000 users across the United States and Canada. Payment platform that allows your business to securely accept transactions, anywhere, anytime, inside 50 ERP, CRM, accounting, and eCommerce solutions. EBizCharge is designed to increase payment processing efficiency, eliminate double entry, reduce human error, improve security, and simplify the customer experience. EBizCharge provides online and mobile credit card processing, unlimited transaction history, customizable reports, electronic invoicing, secure encryption and tokenization, email payment links, a customer payment portal, and more. EBizCharge is PCI-compliant and uses the two methods of data encryption and data tokenization, providing you peace of mind that all data is secured. EBizCharge integrates to QuickBooks, NetSuite, SAP, Oracle, Sage, Microsoft Dynamics, Salesforce, Acumatica, Macola, Magento, WooCommerce, and many more.

Evolia makes it easier to hire, schedule and track time worked by frontline in medium and large-sized businesses. Gone are the days of working in silos and having to play the telephone game finding last-minute replacements. With Evolia, employees get the opportunity to take part in the scheduling process in a few clicks. Evolia for managers: • Hire for open shifts and replacements • Quick and intuitive schedule creation • Automated replacements and recall lists • Employee availability management • Centralization of leave requests • Labor budget controls • Integrations to the most popular payroll systems • Smart timesheets with pre-approval • Automated payroll preparation • Employee messaging and platform for announcements • And so much more! Evolia for employees: • Free profile to post for an open shift in your area • Free and easy to use web & mobile app • Support for expense accounts • Work availability and preference • Mobile punch • Messaging platform

Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice. With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business. The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication.

Crafted by industry-savvy print experts, P3Source uses the latest SaaS technology, to automate the conventional 'Bid and Buy' RFQ process commonly used in the Printing and Marketing Services Industry. P3Source acts as a project management and collaboration hub, where users manage dozens of simultaneous projects, bringing together all the details, files, approvals, notes, and historical data in one easy-to-search place. It archives completed projects for future access and detailed reporting. The P3Source web Customer and Supplier portals tie together the entire supply chain. Customers submit requests, upload production files and approve projects. Suppliers submit quotes, accept orders, exchange files, post shipments and present invoices. This streamlined approach ensures quick, hassle-free transactions for all parties. Celebrate the future of print management with P3Source - easy, efficient, and made with you in mind.

KORONA POS offers innovative point of sale software with unique features built for retailers, ticketing and event operations, and quick-service restaurants and cafes. The subscription service comes with automatic updates, full, 24/7 customer support, and zero contracts, fees, or surcharges. With KORONA POS, businesses get an array of features to improve operations and increase efficiency and insight. Detailed reporting, inventory analysis, product performance, promotions, loyalty, employee management, vast integrations, multi-store management, online retail and ticketing, hardware options, and credit card processing options are just a handful of the point of sale features that make KORONA POS the fastest-growing POS solution in the U.S. Learn more by setting up a no-commitment free trial or scheduling a product demo. Your dedicated account manager will walk you through each feature your business will use to succeed.