OneVu

OneVu

IEG4
govDelivery

govDelivery

Granicus
+
+

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About

IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalized answers to the most common questions you are frequently asked already. As well as providing the ability for customers to submit and track the progress of over 300 different pan-council services. With over 30% of telephone calls related to progress checking or failure demand chasing, OneVu stops this with progress checking on every single online form. A library of 250+ forms is available from day one to get you up and running fast and with eDesigner you can add even more. OneVu comes with an open process – a next-gen workflow engine capable of having multi-stage processes that can be tracked by the citizen online within their OneVu account.

About

With mounting pressure for seamless digital experiences, our integrated communications solution can help you easily connect and engage citizens. Everything you need to easily communicate with citizens who are interested in your services and drive them to action. Unlike other options, Granicus provides an instant Network of 300 million citizen subscribers - leading to massive audience growth and stronger engagement. Easily deliver custom messages based on demographics, location, interests, and more. Bring citizen engagement to new levels by posting across email, social media, and text messaging - all with one click of a button. We offer 150+ out-of-the-box integrations with commonly used third-party systems and services. New integrations can be built quickly to connect with other niche systems.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Governments wanting a powerful Citizen Engagement platform

Audience

Governments in need of a platform to easily connect and engage citizens

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

IEG4
Founded: 2006
United Kingdom
www.ieg4.com/onevu

Company Information

Granicus
United States
granicus.com/solution/govdelivery/

Alternatives

Objective Build

Objective Build

Objective Corporation

Alternatives

Categories

Citizen Engagement Supported

Categories

Citizen Engagement Supported

Integrations

Granicus Not Supported
OpenCities Not Supported
govAccess Not Supported

Integrations

Granicus Supported
OpenCities Supported
govAccess Supported
Claim OneVu and update features and information
Claim OneVu and update features and information
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Claim govDelivery and update features and information