OneVu

OneVu

IEG4
Brightly SmartGov

Brightly SmartGov

Brightly (formerly Dude Solutions)
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About

IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalized answers to the most common questions you are frequently asked already. As well as providing the ability for customers to submit and track the progress of over 300 different pan-council services. With over 30% of telephone calls related to progress checking or failure demand chasing, OneVu stops this with progress checking on every single online form. A library of 250+ forms is available from day one to get you up and running fast and with eDesigner you can add even more. OneVu comes with an open process – a next-gen workflow engine capable of having multi-stage processes that can be tracked by the citizen online within their OneVu account.

About

Brightly SmartGov™️ simplifies permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in a single information hub. Our browser-based solution helps your organization manage planning, permitting, licensing, inspections and code enforcement in one centralized system. Using automated, mobile-enabled technology, simplify access and processes for citizens and commerce. SmartGov, our mobile-friendly, cloud-based software, helps you drive revenue growth and easily manage permitting, licensing, code enforcement and more. Capitalize on new development opportunities, support growth and provide an optimized experience for citizens, contractors and businesses. Ensure proper permitting procedures, code enforcement and compliance, and maximize citizen engagement, with a web-based portal that promotes self-service and transparency.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Governments wanting a powerful Citizen Engagement platform

Audience

Local and State Jurisdiction's staff and customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact us for pricing information.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

IEG4
Founded: 2006
United Kingdom
www.ieg4.com/onevu

Company Information

Brightly (formerly Dude Solutions)
Founded: 1999
United States
www.brightlysoftware.com/products/smart-gov

Alternatives

Objective Build

Objective Build

Objective Corporation

Alternatives

CityView Suite

CityView Suite

CityView
citizenserve

citizenserve

Online Solutions, LLC

Categories

Citizen Engagement Supported

Categories

Citizen Engagement Supported
Code Enforcement Supported
Government Supported
Inspection Supported
Permit Supported

Code Enforcement Features

Case Management Supported
Code Maintenance Supported
Document Management Supported
Fee Maintenance Supported
GIS Supported
Inspection Management Supported
Letter Generation Not Supported
Photo Management Not Supported
Planning & Zoning Supported
Violation History Supported
Weed Abatement Control Not Supported

Government Features

Budgeting & Forecasting Not Supported
Code Enforcement Supported
Compliance Management Supported
Fixed Asset Management Not Supported
Inventory Management Not Supported
License Issuance Supported
Permit Issuance Supported
Purchasing & Receiving Not Supported
Self Service Portal Supported
Taxation & Assessment Supported
Utility Billing Not Supported
Work Order Management Not Supported

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Supported

Integrations

No info available.

Integrations

No info available.
Claim OneVu and update features and information
Claim OneVu and update features and information
Claim Brightly SmartGov and update features and information
Claim Brightly SmartGov and update features and information