SendSevenSendSeven GmbH
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Related Products
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About
Listen & engage with your customers on 20+ channels including WhatsApp, social, email, calls, Amazon, website, app, etc. Automate using 3000+ workflows, collaborate with teams, gather extensive analytics & get a 360 degree view with our unified solutions. Channels - Live chat & Chatbot for your Website, App (Android & iOS), WhatsApp, Messenger and more. Three tiered architecture to seamlessly transfer conversations from an AI chatbot to a live chat agent. Transform data into insights, in real time and prioritize what matters most take. Make insights actionable for everyone across your company from the C-suite to the frontline. Extract business, consumer and social data from multiple sources. Transform it into real time visualisations on any screen, anywhere. Our team of analyst, CX auditors, consultant and trainers at your service to level up your customer experience.
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About
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, and Telegram through one REST API and one shared team inbox. [Official Meta Business Partner]
Core capabilities:
• Shared inbox for support & marketing — 7 channels with assignments, tags, and notes
• WhatsApp Business API with Coexistence — connect your number without migrating
• AI chatbot & Knowledge Base — RAG answers from your content, human handoff
• Visual Flow Builder — drag-and-drop automation
• Campaigns — WhatsApp broadcasts, SMS, email, and browser push
• REST API, webhooks, Zapier & n8n — one endpoint, every channel
• Analytics and auto-translation (100+ languages)
Pay-as-you-go from €9 per channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. API-only plan.
EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for an omni-channel customer experience platform that helps view the customer and his journey with the brand
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Audience
Developers integrating messaging via API, marketing teams running multi-channel campaigns, customer support teams managing conversations, IT departments consolidating communication tools, SaaS companies, e-commerce businesses, digital agencies, and SMBs to enterprises needing WhatsApp, Telegram, SMS, and Email in one platform.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
€9 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOneDirect
Founded: 2013
India
onedirect.in/
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Company InformationSendSeven GmbH
Founded: 2026
Germany
sendseven.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
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Integrations
Facebook Messenger
WhatsApp
Amazon
Android
Apple iOS
Flipkart
Google
Instagram
Telegram
Zapier
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Integrations
Facebook Messenger
WhatsApp
Amazon
Android
Apple iOS
Flipkart
Google
Instagram
Telegram
Zapier
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