servicePath CPQ

servicePath CPQ

servicePath
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About

OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill supports all types of billing models such as one-time billing, subscription billing, recurring billing, and usage-based billing. OneBill’s seamless integration with other enterprise systems such as carriers & service providers, payment gateways, accounting & admin, taxation, and CRM & ERP platforms is made possible with open APIs. The platform covers all aspects of a business from CPQ, automated order provisioning & activation, billing & invoicing, all the way to revenue reporting, customer subscription management, and channel partner commission management. OneBill has been helping SMBs, SMEs, and large enterprises to reduce billing errors, compliance risk and drive greater efficiency with an end-to-end billing and revenue management solution fully integrated with some of the world’s leading solutions.

About

QUOTE SMARTER, FASTER AND MORE PROFITABLY A single quote with an incorrect configuration can impact your hard-earned reputation. A misquoted price can tip a deal into the red. Why put your business at risk? servicePath is a configure, price and quote (CPQ) platform that is specifically designed to make complex quotes simple. Quotes that used to take days and involve multiple departments can be done in less than an hour in servicePath. Cut your risk of issuing a bad quote by having all the latest solution configurations and cost elements on one platform. Become more frictionless with servicePath.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes interested in an end-to-end subscription management, billing, and revenue management platform

Audience

Businesses looking for a configure, price and quote platform that will make complex quotes simple

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1500.00
Free Version Not Supported
Free Trial Not Supported

Pricing

$75 USD/user/month*
servicePath CPQ+ Professional Edition

Leading Configure Price Quote (CPQ) platform for technology vendors, Managed Services Providers, software companies, SI's and VARs. Our CPQ+ thrives with changing market dynamics, complex configuration & sales, resulting in enhanced quote velocity/governance and revenues. Perfect for fast and growing markets, as well as highly acquisitive or PE-backed firms with a broad set of products and services that need to execute on digital transformation. Integration with Salesforce and Dynamics CRM.

*billed annually
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.5 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We love OneBill for its scalability and features. OneBill is a sophisticated enough for our billing, invoicing, and taxation needs. We are using OneBill from last 2 years and its been a very smooth ride because of the great support. Our organization has been growing and we keep adding extra requirements and OneBill is keep delivering the features we need. It's a great feeling when we see how OneBill innovated with their product and delivered the unique features we required.
  • We were happy with our old billing system until we started working with multiple agents and partners. Then we started looking for a partner management system where we can manage multiple partners and pay commissions online. Fortunately, we were contacted by one of the OneBill's rep and had a product demo. We immediately loved OneBill's N-tier partner management and real-time commissioning but we were a little skeptical to move our entire billing operations to OneBill. Finally, we took a decision to move our entire billing operations to OneBill where we can handle everything under one system. It's been 4 years and we never regretted our decision. One of the best products I have ever used and the awesome support team who is always there for us.
  • VoIP billing is very different from normal billing with all its complexities and it's hard to find the better billing solution. We came across OneBill when we saw most of competitors are already on it. We immediately had a demo session with OneBill team and moved our billing to them. We impressed by their exceptional usage rating system and CDR processing. Our on-boarding went smooth and all data migrated successfully. We are happy that OneBill is handling all our billing, invoicing, rating, CDR processing, taxation, and partner management operations.
  • We are using OneBill for more than 2 years now. Their CPQ module is neat and configuring the taxation is seamless. We are fond of OneBill because we can scale our billing operations at anytime. Though we are currently using OneBill for our subscription management, billing, and taxation, however we can add extra capabilities and features at any time. Their customer support is quick and responsive for our tickets. Also, they clearly understanding our problems and fixing them immediately.
  • We are using OneBill for creating products and selling them with different seasonal pricing. OneBill helped us to save a lot of time by bringing all the feature we want to sell our products to different regions with different pricing options. It saved us a lot of time by streamlining our billing.

Cons

  • Our company has been growing with OneBill from last two years. For that, we are very attached to them. But I would suggest that OneBill can become the industry leader if it could be a little easier to implement.
  • Setting up complex commissioning incentives for sales agents takes a bit of time.
  • Never faced any major issues with OneBill though, however we always need to request OneBill team for custom reports. It would be more helpful if they can give users to download any custom reports we want.
  • OneBill is already packed with a lot of features and they keep adding more and more. I understand that all these features are helpful to solve more complex problems for the industries like UCaaS, IoT, etc. But for a simple online magazine, all these features make the implementation a little complicated.
  • We have not faced any problems yet. OneBill seems to have a lot of features for the complex business operations. But we only use a couple of features and we have no problems with them so far.

Pros & Cons from Real Users

Pros

  • Easy to use and setup. Building out my service portfolio of products was quick and easy, efficient. Allows my sales folks to easily quote customers and prospects quickly, seeing the various price points based on the adjustments they can make, from the rules and configurations I put in pace for each product offering. Would have taken me hours using excel, and creating the manual pieces sales would have need to quote. This provided all in an easy to use and efficient platform.
  • Leveraging servicePath CPQ has proven to provide a consistent and measurable way for our Global Alliance partners to successfully position Dell Technologies products solutions. The system is embedded into the sales motion growing revenue and mindshare with our partner community and creating “stickiness”. The platform also provides a secure and consistent way to collaborate on sales opportunities generated by the partner while also simplifying complex sales motions that include multi-cloud and hybrid cloud components.
  • You can achieve all configuration and product/process definition without any software development just by customization on CPQ. This make it very simple and easy to implement also very complex product combinations, baskets, workflows and order processes.
  • servicePath CPQ+ was built for our industry and is easy to use, a tool that can simplify the complex with no code GUI. The ability to enable product managers with cost modelling, pricing and building guided configurable products is very beneficial. Ultimately to better enable sales. The GUI is modern and easy to use which helps with user adoption and new starters. The ability for us to improve how we commercially lifecycle manage client solutions was also attractive as this was a painful gap in the business.

Cons

  • Some of the UI aspects could be done better, more intuitive in some parts. These were are planned to be address in future releases at the time.
  • Internal scale for my organization can be challenging as more and more Alliance partners want to use and customize the servicePath platform.
  • Resizing and some adjustments to different (also mobile) browsers can be optimized.
  • Could do with improving the e-signature to CRM system records closure automation.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

OneBill
Founded: 2009
United States
www.onebillsoftware.com

Company Information

servicePath
Founded: 2011
Canada
servicepath.co

Alternatives

Pelcro

Pelcro

Pelcro Inc

Alternatives

Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation
Experlogix CPQ

Experlogix CPQ

Experlogix
IntegriBill

IntegriBill

Sandy Beaches Software
Conga CPQ

Conga CPQ

Conga
Infor CPQ

Infor CPQ

Infor
Salesforce CPQ

Salesforce CPQ

Salesforce

Categories

Categories

CPQ Supported
Finance Supported
Financial CRM Supported
MSP Supported
Order-to-Cash Supported
Quote-to-Cash Supported
Sales Acceleration Supported
Sales Enablement Supported
Sales Engagement Supported

CPQ Features

2D Drawing Not Supported
3D Modeling Not Supported
Approval Workflow Supported
eCommerce Supported
Guided Selling Not Supported
Product Configurator Supported
Proposal Generation Supported
Quotes / Estimates Supported
Renewal Management Supported
Self Service Portal Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Commission Features

Affiliate Management Supported
Agency Commission Supported
Commission Calculations Supported
Commission Scheduling Supported
Commission Tracking Supported
Compliance Management Supported
Flat Commissions Supported
Incentive Programs Supported
Multi-Tiered Commissions Supported
Percentage Commissions Supported
Sliding Scale Commissions Supported
Split Commissions Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Not Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Revenue Management Features

Competitor Analysis Not Supported
Dynamic Pricing Supported
For Airlines Not Supported
For Hospitality Industry Supported
Forecasting Not Supported
Inventory Control Supported
Price Optimization Supported
Recommendation Engine Supported
Yield Management Not Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

CPQ Features

2D Drawing Not Supported
3D Modeling Not Supported
Approval Workflow Supported
eCommerce Not Supported
Guided Selling Supported
Product Configurator Supported
Proposal Generation Supported
Quotes / Estimates Supported
Renewal Management Supported
Self Service Portal Supported

Sales Acceleration Features

Campaign Management Not Supported
CPQ Supported
Dialer Not Supported
Email Sequencing Not Supported
Email Templates Not Supported
Email Tracking Not Supported
List Building Not Supported
Meeting Scheduler Not Supported
Predictive Analytics Not Supported
Reporting Supported
Sales Gamification Not Supported
Sales Intelligence Not Supported
Sales Workflow Management Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Supported
Lead Management Supported
Meeting Management Not Supported
Performance Management Not Supported
Presentation Management Not Supported
Proposal Management Supported
Territory Management Not Supported
Training Management Not Supported

Sales Engagement Features

Call Scripts / Call Steps Not Supported
CRM Integration Supported
Email Sequences Not Supported
Email Tracking / Automation Not Supported
Lead Management Not Supported
Reporting / Analytics Not Supported
Sales / Voice Dialer Not Supported
Sales Automation Not Supported
Search Not Supported
Task Management Not Supported
Templates Not Supported
Workflow Management Not Supported

Integrations

Salesforce Supported
Avalara Supported
CCH SureTax Supported
CereTax Supported
ConnectWise PSA Supported
Cybersource Supported
Datto RMM Supported
DocuSend Supported
Docusign Supported
FedEx Ship Manager Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LogiSense Not Supported
Nekton.ai Supported
Stackreaction Supported
Stripe Supported
Telnyx Supported
ViewNexa Supported
Vtiger CRM Supported
Worldline Supported

Integrations

Salesforce Supported
Avalara Not Supported
CCH SureTax Not Supported
CereTax Not Supported
ConnectWise PSA Not Supported
Cybersource Not Supported
Datto RMM Not Supported
DocuSend Not Supported
Docusign Not Supported
FedEx Ship Manager Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LogiSense Supported
Nekton.ai Not Supported
Stackreaction Not Supported
Stripe Not Supported
Telnyx Not Supported
ViewNexa Not Supported
Vtiger CRM Not Supported
Worldline Not Supported
Claim OneBill and update features and information
Claim OneBill and update features and information
Claim servicePath CPQ and update features and information
Claim servicePath CPQ and update features and information