OnShift vs. ServingIntel Comparison


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About OnShift, a ShiftKey brand, delivers next-generation workforce management with modern, world-class scheduling software. Our innovative approach to workforce solutions fosters a culture where people want to work. Post-acute care facilities rely on OnShift's software and services to reduce turnover rates, decrease costs and improve the quality of care. Talent acquisition: Transform the relationship between your organization and your employees with our next-generation software purpose-built for senior care. Dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. Workforce management: Staff consistently and decrease excess costs—all while promoting employee work-life balance with our modern, mobile solutions for scheduling and workforce optimization. Engagement & retention: Boost employee engagement and retention with software that focuses on what matters most—your people.	About ServingIntel is a leading provider of point-of-sale and related systems designed for Senior Living communities. Our roots are in the restaurant industry, observing and leveraging the impact of technology to grow and expand our capabilities while growing our team around a shared passion to fulfill a greater purpose and impact by serving others. We were brought into the Senior Living market by the industry leader, which initiated our journey to deeply understand and appreciate the sector's unique needs. We are singularly focused on enhancing our insights and technology capabilities for Senior Living including product development and collaboration with integration partners. We are realizing the fulfillment of ServingIntel's purpose by enabling our Senior Living operating partners to best serve the most vulnerable residents and families in their care. ServingIntel is your guide to navigating change, with the leading-edge capabilities you need and the collaboration you require.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Post-acute and senior living organizations	Audience ServingIntel is a leading provider of transaction management solutions for senior living and family dining that enables you to best serve your guests and increase operating income.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.3 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I like the fact that I can call and I don’t have to wait very long to receive any service I need to my POS system. I also like the ability to be able to talk to Ian with any suggestions or help. A+ company in my words. I like that they were able to integrate all of our third party ordering sites into our POS and have the orders print out. Customer service is excellent! Joe is always willing and able to help me.. No matter the problem he finds a way to fix it for me!! He answers me no matter when and what time I seem to find a problem. The serving intel is always helpful when I call them to fix computer problems also! Cons I don’t have anything to put down. The website still has problems with ordering online. Still some bugs with getting things into the website. Nothing.. we can always get what we need from Joe.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information OnShift United States www.onshift.com	Company Information ServingIntel Founded: 1997 United States www.servingintel.com
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Workday HCM Workday	AL-Insight Senior Insight
Arena Arena Analytics	LeadGenie
Cornerstone SumTotal Cornerstone OnDemand View All	August Health View All
Categories Assisted Living Supported Employee Scheduling Supported Healthcare HR Supported Human Resources Supported Workforce Management Supported	Categories Assisted Living Supported Healthcare Supported Restaurant POS Supported
Assisted Living Features Admissions Management Not Supported Billing & Invoicing Not Supported Building Maintenance Not Supported Care Planning Not Supported Event / Activities Planning Not Supported Incident Management Not Supported Marketing / Lead Management Not Supported Meal / Nutrition Management Not Supported Medical Records Not Supported Medication Tracking Not Supported New Resident Assessment Not Supported Resident Info Management Not Supported Scheduling Supported Staff Management Supported Work Order Management Not Supported Show More Features Employee Scheduling Features Appointment Management Not Supported Automated Scheduling Supported Calendar Management Not Supported Employee Database Supported Group Scheduling Not Supported Messaging Supported Mobile Access Supported Payroll Management Supported Reporting/Analytics Supported Resource Management Supported Schedule Distribution Supported Scheduling Supported Shift Scheduling Supported Shift Swapping Supported Time Clock Not Supported Time Tracking Not Supported Vacation / Leave Tracking Not Supported Human Resources Features 360 Degree Feedback Supported Applicant Tracking Supported Attendance Management Supported Benefits Management Not Supported Career Development Planning Not Supported Compensation Management Not Supported Compliance Management Not Supported Employee Database Supported Employee Lifecycle Management Not Supported Onboarding Not Supported Payroll Management Not Supported Performance Management Supported Recruiting Management Supported Self Service Portal Not Supported Succession Planning Not Supported Time & Attendance Management Not Supported Time Off Management Not Supported Timesheets Not Supported Training Management Not Supported Workforce Management Features Budgeting & Forecasting Supported Contractor Management Supported Employee Lifecycle Management Not Supported Labor Projection Not Supported Performance Appraisal Not Supported Recruiting Management Supported Scheduling Supported Skills Tracking Not Supported Time & Attendance Not Supported Variable Workforce Not Supported	Assisted Living Features Admissions Management Not Supported Billing & Invoicing Supported Building Maintenance Not Supported Care Planning Not Supported Event / Activities Planning Supported Incident Management Not Supported Marketing / Lead Management Not Supported Meal / Nutrition Management Supported Medical Records Not Supported Medication Tracking Not Supported New Resident Assessment Not Supported Resident Info Management Supported Scheduling Supported Staff Management Supported Work Order Management Supported Show More Features Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported
Integrations ADP Embedded Payroll Supported Asure Supported Bullhorn Time & Expense Supported CrandallMenus Not Supported ECP Not Supported Eldermark Supported Go Icon Not Supported NetSuite Not Supported Payactiv Supported Paycor Supported Paylocity Supported PeopleGuru HCM Supported PointClickCare Not Supported Proliant Supported QuickBooks Online Not Supported Sympa Supported UKG Ready Supported Viventium Supported Yardi Voyager Not Supported Show More Integrations View All 15 Integrations	Integrations ADP Embedded Payroll Not Supported Asure Not Supported Bullhorn Time & Expense Not Supported CrandallMenus Supported ECP Supported Eldermark Not Supported Go Icon Supported NetSuite Supported Payactiv Not Supported Paycor Not Supported Paylocity Not Supported PeopleGuru HCM Not Supported PointClickCare Supported Proliant Not Supported QuickBooks Online Supported Sympa Not Supported UKG Ready Not Supported Viventium Not Supported Yardi Voyager Supported Show More Integrations View All 11 Integrations
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