Site24x7 StatusIQ

Site24x7 StatusIQ

ManageEngine
+
+

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About

OnPage is an incident alert management system with a secure smartphone app, enabling response teams to get the most out of their digital technology investments. Physicians and IT teams use OnPage’s rock-solid escalation features, on-call capabilities and persistent notifications to ensure that critical alerts are never missed. Whether to minimize IT infrastructure downtime or to reduce incident response time for healthcare providers, organizations trust OnPage for all their critical notification needs. Discover how OnPage incident alert management enhances critical communications for industries including, healthcare, IT support, managed services, manufacturing and more! OnPage’s incident alert management platform ensures that critical alerts are always received by the right responders at the right time. Know the status of the message with full time-stamped audit trails and message logs.

About

StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT professionals and IT teams, Healthcare teams

Audience

Software teams

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$13.99 per user per month
Charged quarterly or annually. Starts at $16.99 for quarterly subscription plan.
Free Version Not Supported
Free Trial Supported

Pricing

$9 per month
Billed annually
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Wide range of monitoring checks: Uptime, SSL, performance etc. Flexible notification rules customized for alert sensitivity. Useful historical logs to analyze site issues. Easy to setup with minimal website integration.

Cons

  • Interface feels outdated compared to modern solutions. Maximum 25 sites can be monitored on basic plan. Lacks real user experience & browser testing capabilities.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

OnPage
Founded: 2011
United States
www.onpage.com

Company Information

ManageEngine
Founded: 2006
India
www.site24x7.com/statusiq/

Alternatives

Alternatives

Klaxon

Klaxon

Klaxon Technologies
SIGNL4

SIGNL4

Derdack

Categories

Categories

Log Monitoring Supported

Emergency Notification Features

Contact Management Supported
Geo Targeting Not Supported
Mass Notifications Supported
Scenario Planning Not Supported
Templates Supported
Two-Way Communication Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Supported
Rich HTML Email Notifications Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Supported
Safety Management Supported
Task Management Supported
Ticket Management Supported

Integrations

Autotask PSA Supported
ConnectWise Automate Supported
Datadog Supported
Datto Workplace Supported
Kaseya BMS Supported
Microsoft Teams Supported
Salesforce Supported
ServiceNow Supported
Slack Supported
Zendesk Supported

Integrations

Autotask PSA Not Supported
ConnectWise Automate Not Supported
Datadog Not Supported
Datto Workplace Not Supported
Kaseya BMS Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Slack Not Supported
Zendesk Not Supported
Claim OnPage and update features and information
Claim OnPage and update features and information
Claim Site24x7 StatusIQ and update features and information
Claim Site24x7 StatusIQ and update features and information