Related Products
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About
Binging greater insights from all of your data. OmniIndex takes unstructured data “The other 80%” from multiple silos & creates a single coherent index. OmniIndex connects to all of your customer center applications, including voice transcripts, emails and chat bots. Enabling you to infer answers from questions that have not been asked & also analyze the sentiment of your customers in real-time. Capturing better problem to root cause / resolution correlation and providing a better overall experience. Data when you need it, from sources that provide up-to-data information about what your customers are really thinking. The OmniIndex Data Intelligence Platform is implemented to index and analyze data directly from on-line web forms, the chat bots on web servers as well as within Facebook messenger and other platforms. This enables organizations to analyze in real-time the sentiment of their customers as well as gain other insights into customer queries and operator responses.
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About
Embed custom-developed insights in your apps such as recommendation engines, sentiment analysis, anomaly detection, and fraud detection while receiving user engagement analytics delivering new value to your customers and product analytics for your teams. Advanced analytics delivered through Qualetics’ secure, the multi-tenant interface generates new levels of collaboration between your team and your customers as they view, analyze, share, export, and subscribe to valuable insights in real-time. Qualetics’ AIMS captures multi-dimensional data points from your apps in real-time powering advanced analytics and AI-based outcomes. With the help of our proprietary page rank and error ranking algorithm, we provide a quality index of your product with breakdowns that inform you how critical the errors are, how frequently they occur, and how many users are impacted. With the help of Qualetics, your product’s Performance Index score informs you how your application is performing.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations that need a data intelligence platform to help them with the contact quality and customer satisfaction KPIs
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Audience
Businesses and teams in search of a solution to view, analyze, share, export and subscribe to valuable insights to improve their customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOmniIndex
United States
www.omniindex.io
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Company InformationQualetics
United States
qualetics.com
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Alternatives |
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Categories |
Categories |
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Integrations
Axis LMS
Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Workspace
Microsoft 365
Microsoft Power BI
Oracle Cloud Infrastructure
Tableau
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Integrations
Axis LMS
Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Workspace
Microsoft 365
Microsoft Power BI
Oracle Cloud Infrastructure
Tableau
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