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About

Omega Order Tracking is designed to help you increase customer satisfaction, customer loyalty & retention rate. Easily track your order from multiple carriers, get notified of shipment status, and view order shipping info all in one place. With branded tracking page & estimated delivery date/ETA, you are set for a smooth and hassle-free tracking experience. Increasing upsell & cross-sell with added marketing assets. Less WISMO with SEO-optimized auto-translated shipment update notifications.

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants

Audience

Operations experience management platform for organizations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9.99 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - The price is very attractive - Very very helpful support from their team. They even customise for me when I want the tracking page to show some marketing assets that will help me upsell when the customer visit it.

Cons

  • Has some small bugs but overall when i reach support their dev fix it in a short time so that's not a big problem.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Omega Theme
Founded: 2013
Vietnam
www.trackordernow.com

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Alternatives

Trackr

Trackr

Shopify

Categories

Shipment Tracking Supported

Categories

Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Integrations

Budbee Not Supported
Delhivery Not Supported
FedEx Ship Manager Not Supported
Flip Not Supported
Paack Not Supported
SAP Store Not Supported
SEUR PRO Not Supported
Salesforce Not Supported
Shopify Supported
Zendesk Not Supported

Integrations

Budbee Supported
Delhivery Supported
FedEx Ship Manager Supported
Flip Supported
Paack Supported
SAP Store Supported
SEUR PRO Supported
Salesforce Supported
Shopify Not Supported
Zendesk Supported
Claim Omega Order Tracking and update features and information
Claim Omega Order Tracking and update features and information
Claim parcelLab and update features and information
Claim parcelLab and update features and information