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About

Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships. Acquired Wisely in October 2021, a leading customer intelligence and engagement platform for restaurants.

About

Everything you need to get back in action—and reconnect with guests. The future of restaurants is at risk and now’s the time to pull together as a community. From takeout ordering to special experiences, OpenTable is here to help you reboot your business. Get discovered and capture the business of the millions of people, around the world and in your neighborhood, searching on OpenTable. Solutions to manage and build your best business yet, and access to the largest network of guests—at your service. From online ordering and takeout to powerful marketing and experiences, make more money when you access our network of millions. Every tool and integration you need to streamline your operations, from reservations and waitlists to shift planning and actionable insights. Hospitality is built on knowing each and every guest, no matter how they’re dining with you.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurant brands with 5+ locations

Audience

Restaurants and diners who want to book restaurant reservations online

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Visit the Contact Us page on our website to get in touch with our team for pricing details.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • This is a good software option for restaurants who need to accept online orders and plan out their layout.

Cons

  • It's not very customizable and can be confusing to navigate

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Olo
Founded: 2005
United States
www.olo.com

Company Information

OpenTable
Founded: 1998
United States
restaurant.opentable.com

Alternatives

Rezku Point of Sale

Rezku Point of Sale

Guest Innovations

Alternatives

TablesReady

TablesReady

Table's Ready, LLC
Resy OS

Resy OS

Resy Network

Categories

Categories

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Not Supported

Restaurant Marketing Features

Advertising Management Not Supported
CRM Supported
Customer Data Platform Supported
Email Marketing Supported
Feedback Management Supported
Loyalty Management Not Supported
Marketing Automation Supported
Menu Management Supported
Online Ordering Supported
Personalization Supported
Promotion Management Supported
SMS Marketing Supported
Social Media Management Not Supported
Website Builder Supported

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Supported
Facebook Reservations Not Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Not Supported
Text/SMS Communications Supported
Waitlist Management Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Not Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Not Supported
Surveys & Feedback Supported

Online Ordering Features

Integrated Gift Cards Not Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Not Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Not Supported
Secure Payment Processing Supported
Store Locator Not Supported
White-Label Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Supported
Email Marketing Supported
Facebook Reservations Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Not Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Not Supported
Waitlist Management Supported

Integrations

Hostie Supported
SevenRooms Supported
Toast Kitchen Display System Supported
Toast POS Supported
me&u Supported
Bite Kiosk Supported
Cendyn Guestrev Not Supported
GetSwift Supported
Hubworks Not Supported
Marqii Supported
Onfleet Supported
Posist Supported
Retamo Not Supported
Revel Systems Supported
SMG Supported
SOCi Supported
Spendgo Supported
Touchtown Not Supported
WiserNotify Not Supported
Yelp Guest Manager Supported

Integrations

Hostie Supported
SevenRooms Supported
Toast Kitchen Display System Supported
Toast POS Supported
me&u Supported
Bite Kiosk Not Supported
Cendyn Guestrev Supported
GetSwift Not Supported
Hubworks Supported
Marqii Not Supported
Onfleet Not Supported
Posist Not Supported
Retamo Supported
Revel Systems Not Supported
SMG Not Supported
SOCi Not Supported
Spendgo Not Supported
Touchtown Supported
WiserNotify Supported
Yelp Guest Manager Not Supported
Claim Olo and update features and information
Claim Olo and update features and information
Claim OpenTable and update features and information
Claim OpenTable and update features and information