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About

OfficeSpace is the #1 AI Operating System for the Built World, helping organizations manage and optimize physical workplaces. The platform unifies space planning, desk and room booking, wayfinding, visitor management, asset tracking, maintenance workflows, and workplace analytics in one system. AI-enabled workflows and real-time insights give teams visibility into how spaces are used across locations. Facilities, IT, HR, and Real Estate teams rely on the platform to support hybrid work, improve space utilization, streamline operations, and enhance workplace experiences. Recognized by Gartner as a key provider in the Workplace Experience Applications market, OfficeSpace is trusted by global enterprises to support flexible and in-office work and make informed decisions about the built environment.

About

Pave the way for conversational commerce. Deliver outstanding service. Improve CX. Are you ready for conversational commerce? Today’s consumers expect hyper-personalised service conversations, in real-time, in any channel they choose. To deliver on that, companies first need to get their customer service house in order. With The ROBIN Program we help teams improve customer SLAs, work more efficiently, and start selling more. The Program includes a Conversation Console linked to your own data warehouse, plus data-driven Coaching. Once you have service under control, our Growth suite helps you scale. Add more channels. Automate more. Boost performance. And start adapting to conversational commerce — step by step. All questions, from all channels, in one easy-to-use console. No tickets. No queues. No drama. Advanced routing of questions to the right rep, all customer data displayed alongside. Features include dynamic webform and Live chat, customer co-browsing.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to manage their workplace operations

Audience

For online stores and etraders looking for e-commerce customer service plus software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OfficeSpace Software
Founded: 2006
United States
www.officespacesoftware.com

Company Information

ROBIN
Founded: 2011
Netherlands
www.robinhq.com

Alternatives

Alternatives

Flexwhere

Flexwhere

Dutchview

Categories

Categories

EAM Features

CMMS
Energy Management
Equipment Management
Facility Management
Inventory Management
IT Asset Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Meeting Room Booking System Features

Digital Signage
Internal Meetings
Multi-Location
Online Booking
Payment Processing
Third Party Booking
Utilization Reporting
Vendor Management
Visitor Management

Space Management Features

Change Management
Design Management
Floor Plans & Maps
For Offices
For Retail
Occupancy Management
Planogramming
Shelf Planning
Space Reservation
Usage Tracking / Analytics

Visitor Management Features

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

ADP Embedded Payroll
Active Directory Certificate Services (AD CS)
Cisco Meraki
Crestron Fusion
GROW with SAP
Google Workspace
Indent
Jira
JumpCloud
Kastle
Kisi
Microsoft 365
Microsoft Azure
Microsoft Teams
Namely
OpenPath
Ping Identity
Slack
Visual Lease

Integrations

ADP Embedded Payroll
Active Directory Certificate Services (AD CS)
Cisco Meraki
Crestron Fusion
GROW with SAP
Google Workspace
Indent
Jira
JumpCloud
Kastle
Kisi
Microsoft 365
Microsoft Azure
Microsoft Teams
Namely
OpenPath
Ping Identity
Slack
Visual Lease
Claim ROBIN and update features and information
Claim ROBIN and update features and information