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About

At the intersection of Customer Experience and Business Intelligence, Customer Intelligence reveals the critical connection between your customer's thoughts and feelings and the metrics driving business. Explore gives you the power to develop the Answers your company needs to make impactful decisions. You have collected the thoughts and feelings of your customers in various feedback, survey and customer support systems. Start putting this data into OdinExplore to understand at scale. Find which topics are most impactful to your customers by exploring the topics in their feedback. Explore auto-terms, create important topics, apply dictionaries, and analyze emotions and sentiment. Create segments based on specific demographics, ratings, or time periods to discover and highlight the distinctions between different groups of people. Run multiple experiments to gain new perspectives on different customer segments, products, and more.

About

Access, explore and prepare data while discovering new trends and patterns. SAS Visual Data Science helps you create and share smart visualizations and interactive reports through a single, self-service interface. It uses machine learning, text analytics and econometrics capabilities for better forecasting and optimization, plus it manages and registers SAS and open-source models within projects or as standalone models. Visualize and discover relevant relationships in your data. Create and share interactive reports and dashboards, and use self-service analytics to quickly assess probable outcomes for smarter, more data-driven decisions. Explore data and build or adjust predictive analytical models with this solution running in SAS® Viya®. Data scientists, statisticians, and analysts can collaborate and iteratively refine models for each segment or group to make decisions based on accurate insights.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer experience analytics platform for digital-first companies

Audience

Companies seeking a solution to access, explore and prepare data while discovering new trends and patterns

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$999 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OdinAnswers
United States
odinanswers.com/platform/

Company Information

SAS
United States
support.sas.com/en/software/visual-data-science.html

Alternatives

Alternatives

Categories

Categories

Text Mining Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Integrations

JMP Statistical Software
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
SAS Visual Statistics
SAS Viya

Integrations

JMP Statistical Software
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
SAS Visual Statistics
SAS Viya
Claim OdinText Text Analytics and update features and information
Claim OdinText Text Analytics and update features and information
Claim SAS Visual Data Science and update features and information
Claim SAS Visual Data Science and update features and information