Ochatbot

Ochatbot

Ometrics
5.0 out of 5 stars
Ochatbot Openstream

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Ochatbot:

About

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.
Openstream:

About

We guarantee our advanced Conversational AI platform will improve your business results. Enterprises leverage four key solution traits of Openstream’s Conversational AI platform and successfully apply them to their specific industry use cases. Personalized interactions that are context-aware and adapt to users’ needs by anticipating desires. Virtual Assistants integrated with multiple enterprise applications using predictive analytics to extract value from data. Adopting AI innovation and regulation in a transparent, inclusive, principles-based manner in which solution results can be understood by humans. Enhance the customer experience by performing complex inbound/outbound requests and automating routine tasks. Deliver rich, mobile financial services applications across a variety of communication channels for employees and customers.
Ochatbot:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Openstream:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ochatbot:

Audience

Chatbot for companies wanting to boost eCommerce sales, leads, support and user experience
Openstream:

Audience

Conversational AI platform for companies
Ochatbot:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Openstream:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Ochatbot:

API

Offers API Supported
Openstream:

API

Offers API Not Supported
Ochatbot:

Screenshots and Videos

Openstream:

Screenshots and Videos

Ochatbot:

Pricing

Free
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Version Supported
Free Trial Supported
Openstream:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Ochatbot:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Openstream:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Ochatbot:

Pros & Cons from Real Users

Pros

  • I love this tool! The AI chatbot answers order status questions from our visitors, and it also does abandoned cart messaging and upselling. So, we definitely have a positive ROI. The support is outstanding - they respond quickly and have helped us make our chatbot better and found ways to improve our sales and reduce our support tickets.
  • Bot learns quick and it super intuitive for consumers. It really helps get customers to the proper product pages to make a purchase. The team even helped us come up with a personalized recommendations for our specific products (which are very niche)!

Cons

  • I really can't think of anything - any time I think I have an issue, their support team helps me out and everything keeps working great.
  • Literally can't come up with one. Not kidding, this is the best tool and company that supports it.
Ochatbot:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Openstream:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Ochatbot:

Company Information

Ometrics
Founded: 2002
United States
ochatbot.com
Openstream:

Company Information

Openstream
Founded: 2000
United States
www.openstream.ai/
Ochatbot:

Alternatives

Openstream:

Alternatives

Ochatbot:
Openstream:
Ochatbot:
hello24

hello24

Hello24.ai
Openstream:
Ochatbot:
Verifast

Verifast

Verifast AI
5.0 out of 5 stars
Openstream:
Ochatbot:
Openstream:
CogniCor CIRA

CogniCor CIRA

Cognicor
Ochatbot:

Categories

Openstream:

Categories

Chatbot Supported
Conversational AI Supported
Ochatbot:

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Not Supported
Multi-Channel Communication Not Supported
Product Recommendations Supported
Video Chat Not Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Supported
Dynamic Pricing Not Supported
Offers & Discounts Notifications Supported
Personalized Site Navigation Not Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Not Supported
Ochatbot:

Integrations

BigCommerce Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LiveChat Supported
Magento Supported
Shopify Supported
WooCommerce Supported
Zapier Supported
Zendesk Supported
Zoho CRM Supported
Openstream:

Integrations

BigCommerce Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LiveChat Not Supported
Magento Not Supported
Shopify Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Ochatbot:
Claim Ochatbot and update features and information
Claim Ochatbot and update features and information
Openstream:
Claim Openstream and update features and information
Claim Openstream and update features and information