OSP Insight

OSP Insight

Advance Fiber Optics
TruGrid

TruGrid

4.9 out of 5 stars
OSP Insight TruGrid

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OSP Insight:

About

Software for fiber-optic network operators to plan, design, build and operate a better fiber-optic network. Connect with us to see why thousands have chosen OSPInsight for over 25 years. Built by OSP Engineers, OSPInsight has been trusted by fiber-optic network operators for more than 25 years to plan, design, build, and operate their telecom networks. IQGeo partners with telecoms and utility network operators to deploy enterprise-wide geospatial solutions that improve operational productivity and collaboration. OSPInsight customers are typically municipal, industrial, university, or government fiber networks with less than 10k fiber route miles. It’s an ideal solution for operators that require a simple SaaS or on-premise deployment that is easy to use and fast to rollout with predefined workflows using a standalone System of Record. IQGeo customers are typically larger telecoms and utility network operators with many subscribers across a wide metropolitan or regional area.
TruGrid:

About

TruGrid SecureRDP secures access to Windows desktops and applications from any location. It is a DaaS solution that employs a Zero Trust model without firewall exposure. Key Benefits of TruGrid SecureRDP: - No Firewall Exposure & No VPN Required: Secure remote access without exposing inbound firewall ports - Zero Trust Security Model: Ensures that only pre-authenticated users can connect, mitigating ransomware risks - Cloud-Based Authentication: Eliminates the need for RDS gateways, SSL certificates, or third-party MFA solutions - Optimized Performance: Built-in fiber-optic mesh technology reduces latency - Simple Deployment & Multi-Tenant Management: Implements in less than an hour and includes a multi-tenant dashboard - Integrated MFA & Azure AD Support: Includes built-in MFA and integrates with Azure MFA & AD - Cross-Platform Support: Works on Windows, Mac, iOS, Android, and Chrome - 24x7 Support & Free Setup: Includes 24x7 support and free setup assistance
OSP Insight:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TruGrid:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
OSP Insight:

Audience

Companies searching for a fiber optic network management software solution
TruGrid:

Audience

Service Providers, Windows Hosting companies, ERP / Software Vendors, and Business IT
OSP Insight:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
TruGrid:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
OSP Insight:

API

Offers API Not Supported
TruGrid:

API

Offers API Not Supported
OSP Insight:

Screenshots and Videos

TruGrid:

Screenshots and Videos

OSP Insight:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
TruGrid:

Pricing

$12/month/user
Includes FREE Trials. Month-to-Month. No Contract. Volume Discounts for Service Providers
Free Version Not Supported
Free Trial Supported
OSP Insight:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TruGrid:

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.7 / 5
support 4.8 / 5
TruGrid:

Pros & Cons from Real Users

Pros

  • We've been told for years run away from RDP due to security compromises. But now with trugrid we can have a simple, yes safe and secure method of using RDP. The fact that it can integrate in with Entra ID is a huge plus and eases implementation and management
  • TruGrid provides a remarkably seamless remote access experience that feels very stable even over lower-bandwidth connections. The setup process is straightforward, and the integration with existing identity providers (like Azure AD/Okta) simplifies security management immensely.
  • Very useful. It's a good solution for remote connections. Easy to install and to set up. Their support is also very helpful when we need assistance.
  • TruGrid allows secure remote access to computers and servers without the headaches of VPN. It is fast and responsive to use and simple to configure. It is centrally managed in the cloud and can be used for many computers, or on a single computer. It provides end-to-end encryption and uses a zero trust model.
  • Perfect, easy solution for my customers to remote in to their office computers. Then, there's the added benefit of RemoteApp without all the complex config.

Cons

  • The only slight con is the web portal could use a little clean up and simplification.
  • I would like to see more advanced customization options in the end-user portal to further streamline the interface. The initial configuration documentation could be a bit more detailed for specific complex network setups.
  • Sometimes issues are not as easy to see, but the good thing is that we can count on their support.
  • Nothing, really. TruGrid didn't provide phone support several years ago, but they do now. Pricing went up last year, but that is happening with almost every product.
  • I don't like having the minimum Qty of seats as I am a 1-man shop and don't need that many seats. I also didn't like the price increase, but who does?
OSP Insight:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
TruGrid:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
OSP Insight:

Company Information

Advance Fiber Optics
United States
www.ospinsight.com
TruGrid:

Company Information

TruGrid
Founded: 2017
United States
www.trugrid.com
OSP Insight:

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TruGrid:

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OSP Insight:

Categories

Network Management Supported
Network Mapping Supported
TruGrid:

Categories

Cloud Management Supported
Digital Workplace Supported
Hybrid Cloud Supported
MSP Supported
RDP Supported
Remote Desktop Supported
Remote Work Supported
Virtual Machine Supported
Virtual Workspace Supported
OSP Insight:

Network Mapping Features

Color Codes / Icons Not Supported
Compliance Management Not Supported
Device Auto Discovery Not Supported
Hierarchical Mapping Not Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Not Supported
Reporting/Analytics Supported
Self-Updating Maps Not Supported
Web Traffic Reporting Not Supported
TruGrid:

Cloud Management Features

Access Control Supported
Billing & Provisioning Supported
Capacity Analytics Not Supported
Cost Management Supported
Demand Monitoring Not Supported
Multi-Cloud Management Supported
Performance Analytics Not Supported
SLA Management Not Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

Desktop as a Service (DaaS) Features

Admin Console Supported
Application Management Supported
Backup & Recovery Not Supported
BYOL Management Not Supported
Cloud Encryption Not Supported
Device Management Supported
File Management Not Supported
GPU Virtualization Supported
Multi-Factor Authentication Supported
Policy Management Supported
Single Sign On Supported
User Provisioning Supported

Digital Workplace Features

Activity / News Feed Not Supported
Calendar Management Not Supported
Chat / Messaging Supported
Content Management Not Supported
Document Management Not Supported
Employee Directory Not Supported
File Sharing Not Supported
Knowledge Management Not Supported
Surveys & Feedback Not Supported
Task Management Not Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Not Supported
Scheduling Not Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Not Supported
Remote Print Supported
Remote Wake Not Supported
User Management Supported

Remote Work Features

Collaboration Not Supported
Credential Management Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Virtual Desktop (VDI) Features

Desktop-as-a-Service Supported
Load Balancing Supported
Multi-Device Support Supported
Multi-Factor Authentication Supported
Permissions / Access Controls Supported
Self Service Portal Supported
Third Party Integration Supported

Virtual Machine Features

Backup Management Not Supported
Graphical User Interface Supported
Remote Control Not Supported
VDI Supported
Virtual Machine Encryption Not Supported
Virtual Machine Migration Not Supported
Virtual Machine Monitoring Not Supported
Virtual Server Supported
OSP Insight:

Integrations

Active Directory Not Supported
Microsoft 365 Not Supported
Microsoft Authenticator Not Supported
Microsoft Azure Not Supported
Microsoft Entra ID Not Supported
Microsoft Remote Desktop Services (RDS) Not Supported
TruGrid:

Integrations

Active Directory Supported
Microsoft 365 Supported
Microsoft Authenticator Supported
Microsoft Azure Supported
Microsoft Entra ID Supported
Microsoft Remote Desktop Services (RDS) Supported
OSP Insight:
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TruGrid:
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