OPUS21

OPUS21

OPUS21 Management Solutions
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About

OPUS21 is more than just a software provider. For over 20 years, our team of utility billing experts has helped cities of all sizes simplify their utility billing and back-office needs. Our services cover a range of solutions including bill print & mail, e-billing, online customer portal, payment processing, and customer service all utilizing our cloud-based CIS software. As a family and women owned business, we pride ourselves on our commitment to partnership.

About

Whether you’re driving energy management or sustainability initiatives, ensuring your company’s bill processing is streamlined, or need digital support for financial services, the Utility Cloud can help. Need to gather environmental metrics for ESG reporting? Propel your sustainability programs to success with accurate metrics and data-driven reporting. Looking to improve your energy management efforts? Conduct granular energy analysis in less time and with more detail to drive energy efficiency and savings. Need to organize and consolidate your utility bill invoice and payment procedures? Streamline utility bill processing with automated bill delivery to avoid late fees and reduce billing errors. Looking to enhance financial applications with alternative data sources? Access third-party verified, user-permissioned utility bill data to rapidly validate identity and address and drive more accurate lending decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Utilities

Audience

Companies searching for a solution to manage their energy management or sustainability initiatives

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • I really like how the Opus21 team customized the system for our utility billing needs for our municipality. It was absolutely the right decision to outsource our utility billing to Opus21 since our workforce has been shrinking due to retirement and we don't have the resources to hire, train, and support new full-time employees. We found that we were able to replace our antiquated utility billing software process and eliminate the redundancies that were costing us both time and money. The greatest part of working with Opus was that they not only offered support and a team of utility billing experts but it allowed us to be hands off and focus on other aspects of our neighborhood.

Cons

  • It was a longer setup process than we anticipated, but in all honesty, our utility billing system was complicated and needed extra customization that Opus handled very well. For the most part, the transition to their utility billing management system was smooth.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OPUS21 Management Solutions
St. Paul, MN
opus21ms.com

Company Information

UrjaNet
Founded: 2010
United States
urjanet.com

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp

Alternatives

Muni-Link

Muni-Link

Link Computer Corporation
AmCoBi Utility Billing System

AmCoBi Utility Billing System

American Conservation & Billing Solutions
UtilityTrakR

UtilityTrakR

Starnik

Categories

Utility Billing Supported

Categories

Energy Management Supported
ESG Supported
ESG Reporting Supported
Utility Billing Supported

Energy Management Features

Benchmarking Supported
Bill Audit Supported
Bill Database Supported
Bill Importing Supported
Budgeting & Forecasting Supported
Compliance Management Not Supported
Contract Management Not Supported
Cost / Use Reporting Supported
Emissions Monitoring Not Supported
Energy Price Analysis Supported
Facility Scheduling Not Supported
Greenhouse Gas Tracking Not Supported
Load Control Not Supported
Load Forecasting Supported
Meter Tracking Supported
Risk Management Supported
Weather Normalization Supported

Integrations

Ndustrial Contxt Not Supported
Persefoni Not Supported
WatchWire Not Supported

Integrations

Ndustrial Contxt Supported
Persefoni Supported
WatchWire Supported
Claim OPUS21 and update features and information
Claim OPUS21 and update features and information
Claim UrjaNet and update features and information
Claim UrjaNet and update features and information